Schermerhorn Chapter 15- Teams, Teamwork, and Collaboration

Question 1

What keyword can a Network Facilitator be described with?

Answer 1

The network facilitator can be described as a Peer Leader.

Question 2

What roles can a team manager fulfill? What are different teamwork roles for managers?

Answer 2

Supervisor- Appointed head of formal work unit
Network Facilitator- serves as peer leader and network hub for task force
Participant- serving as helpful contributing member of project team
External Coach- Serves as the external convener or sponsor of a problem-solving team staffed by others

Question 3

What is the principle of synergy?

Answer 3

That the productivity, value, or strength of a group is greater than the sum of its individual parts.

Question 4

What are some of the benefits of teamwork?

Answer 4

• More resources for problem solving
• Improved creativity/Innovation
• Improved quality of decision making
• Greater commitments to tasks
• Higher motivation through collective action
• Better control and work discipline
• More individual need satisfaction

Question 5

What are some common problems in teams?

Answer 5

• Personality conflicts
• Differences in workstyle
• Ambiguous agendas
• Ill defined probems
• Poor readiness to work.

Question 6

What are the Seven Sins of deadly meetings?

Answer 6

• People arrive late, leave early, and dont take things seriously
• The meeting is too long
• People dont stay on topic
• The discussion lacks candor
• The right info isnt avail. so decs’ns are postponed
• No one puts dcsn’s into action
• Same mistakes are made meeting after meeting

Question 7

What can be the benefit of informal groups over formal groups?

Answer 7

The presence of interest between members, friendship and support groups can have a positive impact on performance and satisfy social needs

Question 8

What are 4 guidelines for managing projects and taskforces

Answer 8

• Select appropriate team members
• Clearly define the purpose of the team
• Carefully select a team leader
• Periodically review progress

Question 9

What are advantages of virtual teams?

Answer 9

• Saving in time and travel expense
• Minimization or elimination of interpersonal difficulties
• Ease of expansion

Question 10

What are potential disadvantages of virtual teams?

Answer 10

Difficulty in establishing good working relationships

Depersonalization of working relationships

Question 11

What are 4 guidelines for managing virtual teams?

Answer 11

• Virtual teams should begin with social messaging
• Team members should be assigned clear roles
• Team members must have positive attitudes that support team goals

Question 12

What are some key points to remember about self managing work teams?

Answer 12

• They’re held collectively accountable for performance results.
• Have discretion in distributing tasks within the team
• Have discretion in scheduling work within the team
• Are able to perform more than one job on the team

Question 13

Whats the textbook definition of team building?

Answer 13

A sequence of planned activities used to gather and analyze data on the functioning of a team and to implement constructive changes to increase its operating effectiveness

Question 14

What are the 6 steps of the team building process?

Answer 14

1-Problem awareness
2- Data gathering
3- Data analysis and diagnosis
4- action planning
5- action implementation
6- evaluation

Question 15

What are some characteristics of a high-performing team?

Answer 15

• A clear and elevating goal
• Task driven and results oriented structure
• competent and committed members who work hard
• a collaborative climate
• high standards of excellence
• external support and recognition
• strong and principled leadership