Individual Behaviour Flashcards
What is Perception?
Process through which people receive, organize and interpret information from the environment.
Subjective, bases for behaviour
What is a psychological contract?
A set of expectations about what will be given and received in the employment relationship
What is Attribution?
Process of developing explanations for events.
What is the Fundamental Attribution Error
Occurs when you observers blame anothers performance failures or problems on internal factors.
What is Self-Serving Bias?
Occurs when individuals blame their personal performance failures or problems on external factors and attribute their successes to internal factors
What are two examples of perceptual tendencies or distortions?
Stereotypes
Halo effects
Selective Perception
Projection
What is Impression Management?
the systematic attempt to influence how others perceive us.
- Dress to convey appeal
- Flatter others
- Eye contact and smile
- High level of energy
What is Personality?
The combo of psych characteristics that makes one person unique from others
What are the Big 5 Personality Traits
Conscientiousness Agreeableness Neuroticism Openness to experience Extraversion
What is the MBTI?
Meyers Briggs Temperament Indicator.
16 Different personality types
What are other personality traits?
Locus of Control: extent to which people believe they are in control
Authoritarianism.
Machiavellianism
Self monitoring
Type A Personality: person oriented towards extreme achievement, impatience, perfectionism
What are components of attitude?
Cognitive component
Affective or emotional component
Behavioural component
What is cognitive dissonance?
The discomfort a person feels when attitudes and behaviour are incnsistent
What are 3 aspects of individual psychology?
Emotions
Moods
Stress
What are some work factors that induce stress?
Includes:
- Excessively high or low task demands
- role conflicts or ambiguities
- Poor interpersonal relationships
