Sample Question set - MEE Flashcards
- It is a vital part of any human interaction:
A. Reasoning
B. Communication
C. Marketing skills
D. Exchange
B. Communication
- Non-standard words and phrases used in informal communication are:
A. Selective retention
B. Selective listening
C. Slang words
D. Distance
C. Slang words
- How many C’s are involved in effective communication?
A. 4
B. 5
C. 6
D. 7
D. 7
- This relates to the mental process of understanding & acquiring knowledge:
A. Conditioning
B. Cognitive
C. Storming
D. Forming
B. Cognitive
- It is the most natural form of communication gifted to us since birth:
A. Closed communication
B. open communication
C. Written communication
D. Oral communication
D. Oral communication
- Which communication is a free form of communication and does not follow any fixed pattern?
A. Formal
B. Informal
C. Diagonal
D. Downward
B. Informal
- How many elements of reading do we have?
A. 3
B. 4
C. 5
D. 6
C. 5
- Which of these is not an element of reading?
A. Expression
B. Fluency
C. Phonics
D. Vocabulary
A. Expression
- A process of speedy reading to gain the gist of a text:
A. Normal reading
B. Scanning
C. Surveying
D. Skimming
D. Skimming
- It is a file that can be used as a starting point for a new document:
A. Notice
B. File
C. Template
D. Attachment
C. Template
- Which of the following informs people about the date, time, venue & the reason of the meeting:
A. Inquiry letter
B. Agenda
C. Minutes
D. Notice
D. Agenda
- In the business world the abbreviation NB stands for:
A. Please reply
B. Please note
C. Signed
D. Noted
B. Please note
- Putting yourself in someone else’s shoes is an example of which element of emotional intelligence?
A. Sympathy
B. Empathy
C. Motivation
D. Social-skills
B. Empathy
- Which of the following types of personality acts warm and friendly and also cooperates with others?
A. The relator
B. The director
C. The socializer
D. The thinker
A. The relator
- A leader translates ideas to their team and listens to their needs and complaints. Which element of emotional intelligence does it fit into?
A. Motivation
B. Self-regulation
C. Sympathy
D. Social-skills
D. Social-skills
- Finding the right people and motivating them to work towards your vision is called:
A. Team Management
B. Change Management
C. People Management
D. Organizational Management
C. People Management
- They shape our nation’s communities & organizations. Who are they?
A. Political Leaders
B. Leaders
C. People Management
D. Bollywood Actors
B. Leaders
- Self- Awareness, Gratitude, Respect, courage & Empathy are the characteristics of:
A. Team Management
B. Human resource professionals
C. Good Leader
D. Leadership skills
C. Good Leader
- The element in a presentation which should have a description set in a framework that the audience can comprehend the information easily, absorb data and make sense out of it is?
A. Introduction
B. Background Information
C. New Information
D. Review of new Information
C. New Information
- Avoiding or resisting eye contact during presentation and lack of confidence is often considered to be a sign of the following?
A. Rudeness
B. Politeness
C. Fight
D. Aggressiveness
A. Rudeness
- A presentation is a form of oral communication in which person shares factual information with an audience refers to which of the following?
A. Specific
B. Large
C. Small
D. Mixed
A. Specific
- Unclear roles, fixed mindset, lack of vision & poor decision making leads to:
A. Sense of unity
B. Team management
C. Team Growth
D. Team Failure
D. Team Failure
- Who among the following propounded the five stages of team development?
A. John Mayer.
B. Daniel Goleman
C. Bruce Tuckman
D. Peter Salovey
C. Bruce Tuckman
- Which of the following is not a stage in team development?
A. Performing
B. Adjourning
C. Norming
D. Perceiving
D. Perceiving
- Which type of conflict occurs between two or more organizations?
A. Inter-organizational
B. Heterogeneous
C. Homogeneous
D. Intra-Organizational
A. Inter-organizational
- A win-win solution in which both the parties are mutually benefited:
A. Integrative negotiation
B. Conflict management
C. Distributive negotiation
D. Inter-individual conflict
A. Integrative negotiation
- It is a struggle between incompatible or opposing needs, wishes, ideas, interests or people; identify the correct option that matches this statement
A. Agreement
B. Management
C. Conflict
D. Resolution
C. Conflict
- Which law focusses about taking ownership of one’s life?
A. The Law of Responsibility
B. The Law of focus
C. The law of connection
D. The law of giving & Hospitality
A. The Law of Responsibility
- What means desire less while Karma means action?
A. Ethics
B. Value
C. Integrity
D. Nishkam
D. Nishkam
- Which type of value is considered as the goal that an individual wants to achieve in their lifetime?
A. Cultural values
B. Instrumental values
C. Terminal values
D. Social values
C. Terminal values
What sort of process is communication? A. Triarchic Process B. Two-way process C. Three-way process D. Triangular process
Two-way process
A finance executive speaking with the Vice President of Human Resources about a change in the
organization’s objectives is an example of what type of communication?
A. Diagonal communication
B. Grapevine communication
C. Horizontal communication
D. Downward communication
Diagonal communication
When is communication considered unsuccessful?
A. When the message is understood
B. When the message is ambiguous
C. When the purpose of the sender is fulfilled
D. When feedback is received
When the message is ambiguous
How should a confident handshake be? A. Limp B. Firm C. Loose D. Double
Firm
Which of the following is NOT a benefit of oral communication? A. Lowers the risk of misunderstanding B. Saves time C. Lack of retention D. Provides quick feedback
Lack of retention
Which of the following is an effective method of maintaining eye contact while speaking with a group of five people?
A. Look at the individual with whom you are now conversing.
B. Maintain eye contact with each of the five as you go from one to the next.
C. For the first few minutes, stare at just 2 people
D. Not required to directly have eye contact with anyone
Maintain eye contact with each of the five as you go from one to the next.
Which of the following statements about listening is incorrect?
A. Listening is a passive activity and hearing is an active activity
B. A conscious decision is made to listen
C. The listener concentrates on the speaker’s words
D. Listening helps to assess critically
Listening is a passive activity and hearing is an active activity
Why is listening essential during the communication process? A. For Coding B. For Transmission C. For Repetition D. For Feedback
For Feedback
What type of listening takes place when people engage in multi-tasking? A. Critical listening B. Effective Listening C. Active Listening D. Partial Listening
Partial Listening
Where does a memorandum, which is a short type of written communication, fit in? A. Legal use B. Formal use C. Internal use D. External use
Internal use
What characteristics must a business letter have? A. Incompleteness B. Jargons C. Faultiness D. Coherence
Coherence
Which of the following is not a proposal types? A. Formally Solicited B. Informally Solicited C. Unwanted Business Proposals D. Issue proposal
Issue proposal
What word is used to refer to the ability to recognise and appreciate one's own emotions? A. Self awareness B. Self-satisfaction C. Empathy D. Self-motivation
Self awareness
Which of the following is not a component of Emotional Intelligence? A. Cognitive Skills B. Self Awareness C. Self Management D. Motivation
Cognitive Skills
What competence will a person possess if he or she is capable of identifying a problem,
obstacle, or opportunity and acting on it?
A. Ability to take initiative
B. Accurate self-awareness
C. Sympathy
D. Self-control
Ability to take initiative
What word is used to define the 'abilities that individuals possess to direct workers toward the accomplishment of corporate objectives, inspire them and produce results'? A. Social skills B. Task skills C. Performance skills D. Leadership skills
Leadership skills
Which of the following is false regarding effective delegation?
A. Delegate larger and tougher tasks to newer staff
B. Pick the right person
C. Requirements of the job to match the abilities of the person
D. Communicate clear expectations
Delegate larger and tougher tasks to newer staff
Which of the following is not a feature or attribute of a successful leader?
A. Trust worthiness
B. Strong motivation
C. Because they are self-confident, they think they can manage anything.
D. High energy
Because they are self-confident, they think they can manage anything.
How would you define the action or process of motivating and collaborating a group of
individuals to operate successfully as a team?
A. Team building
B. Group
C. Individuals
D. Collaboration
Team building
What is the first stage in team development called? A. Storming B. Performing C. Norming D. Forming
Forming
What happens in adjourning stage of team development?
A. The team disbands as members move on to other ventures
B. Individual identities emerge
C. Members get to know each other
D. The team performs effectively
The team disbands as members move on to other ventures
Who is the person who talks about an already agreed-upon topic? A. Presenter B. Audience C. Listener D. Receiver
Presenter
Which of the following is a misleading statement about the beginning of a presentation?
A. Establishing your presence
B. Establishing your credibility
C. Preparing your audience for what will follow
D. Try to be someone you’re not
Try to be someone you’re not
Which presenting style enables the presenter to have a clear picture of the topic and the
audience to feel as if the presenter is speaking freely throughout the presentation?
A. Memorizing
B. Extempore
C. Reading
D. Manuscript Speech
Extempore
What is defined as a significant dispute or argument and is usually one that lasts a long time? A. Conflict B. Resolution C. Ethics D. Intention
Conflict
A conflict between two countries is an example of what type of conflict? A. Racial conflict B. Personal conflict C. Political conflict D. International conflict
International conflict
Who can influence others either to buy or not buy a company's products? A. Suppliers B. Employees C. Investors D. Customers
Customers
Who are internal stakeholders? A. Government B. Society C. Creditors D. Employees
Employees
What is the word used to express "choosing between two options, either of which may be right or wrong." A. Ethical Code B. Ethical Dilemma C. Ethical Climate D. Ethical Decision
Ethical Dilemma
Which of the following is true for 'Ethics'? A. One-off program B. Optional for organizations C. Not required in business D. Ongoing journey
Ongoing journey
