CAQs For MEE Flashcards
Communication that takes place between the members of an organization within itself is known as what?
Internal
Which means of communication is without words?
Non-Verbal Communication
Which technique of reading is used to get at the gist of the text ?
Skimming
Paralanguage is that part of communication which involves one of the following. What is it?
Pitch, volume and fluency
Which type of Communication from the following are called Verbal Communication?
spoken words and written material
What do we call the extreme fear of speaking in public?
Glossophobia
“What kind of listening include trying to understand the speaker’s feelings and emotions?”
“Empathetic Listening “
When looking quickly over a textbook to get a general superficial idea of the content what do we use ?
Extensive reading
Which from these options is the right example of ‘reinforce’ function of non-verbal communication?
Nodding your head while saying a yes.
Which of the following is NOT one of the ‘Personal Barrier’ in communication?
Lack of open door policy
What is the term used to describe the smallest units of spoken language; these units then combine to form words?
Phonemes
A reader is looking for some specific information only. Which is the best technique the reader can adopt?
Surveying
In most organizations there are many directions of communication. Generally, how many directions of communication exist?
Four
Which of these is the first step in the listening process?
Stop talking
Which of the following is NOT true about listening?
Think how to react
In an organization, which of these is not a type of communication?
Curve
Certain groups or professionals refer to special words and expressions specific to their profession that are difficult for others to understand. What is it called as?
Jargon
Which of the following is generally used to regulate the flow of a conversation?
Nodding of head
In some organizations, we come across artificial barriers that creates obstacles for women and minorities to reach higher positions. What is this called?
Glass Ceiling
“Where did the term ‘communis’ come from?”
Latin
Which of the following provides instant feedback?
Face to face dialogue
Can you identify the component that is not a part of paralanguage?
Gestures
Talking comes under which type of communication?
Verbal
Which of the following is NOT one type of reading?
Shouting