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MBA - First Semester > CAQs For OB & HRM > Flashcards

CAQs For OB & HRM Flashcards

1
Q

Which theory is based on the assumption that human behavior is influenced more by unseen or unconscious forces rather than conscious and rational thoughts?

A

Psychoanalytical

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2
Q

What is the goal an individual would like to achieve during his / her lifetime referred to as?

A

Terminal value

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3
Q

The attitude of the employees with reference to the rules and regulations of an organization is called as what?

A

Discipline

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4
Q

What is the main focus of study of OB?

A

Human Behaviour

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5
Q

When individuals have similar likes and dislikes, they are known as a group of what type of group?

A

Peer Group

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6
Q

What are the three levels that OB can be observed in organizations?

A

Individual ,Group and Organizational

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7
Q

The basis of which model is power with a managerial orientation of authority?

A

Autocratic

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8
Q

Who introduced the concept of MBO ?

A

Peter Drucker

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9
Q

The feeling an employee gets when the job does fulfil all his expectation is referred as what?

A

Job Satisfaction

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10
Q

The extent to which a person is able to identify himself with his job is called as what?

A

Job Involvement

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11
Q

How many dimensions are there to job satisfaction?

A

Three

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12
Q

The extent to which a person considers himself to be capable and important is referred as what?

A

Self-Esteem

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13
Q

In theory X how did the manager perceive the workers ?

A

Lazy , with no motivation

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14
Q

What can be described as how a person affects others, how he understands and views himself and his pattern of inner and outer measurable traits?

A

Personality

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15
Q

If someone is afraid of spiders that person will then scream. This attitute is referred as what?

A

Behavioural Component

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16
Q

What is the ability to affect others for the sake of accomplishing only one goal is known as?

A

Machiavellianism

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17
Q

The productivity studies at Western Electric’s Hawthorne plant in the United States was conducted by whom?

A

Elton Mayo and Roethlisberger

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18
Q

The feelings of an employee towards his job, as well as his colleagues is referred to as what?

A

Attitudes

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19
Q

To change one’s attitude, people are often influenced by one of the following approaches; which one is this?

A

Friends and Peers

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20
Q

Who was the first person who attempted to study human behavior at work using a systematic approach?

A

Taylor

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21
Q

The belief of an individual that what happens is within or beyond his control is called what?

A

Locus of Control

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22
Q

The standards that an individual adopts when making an appraisal of someone or something is referred as what?

A

Values

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23
Q

Public relations officers, salesmen and receptionists are chosen mainly on the basis of which skill?

A

Communication skills

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24
Q

Which model of OB is based on leadership with a managerial orientation of support?

A

Supportive

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25
Q

The concept of an attitude comes from which study?

A

Social psychology

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26
Q

In which model are the employees towards security and benefits and are heavily dependent on the organization?

A

Custodial

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27
Q

The feeling of an employee regarding his job, supervisors, and fellow employees is referred to as what?

A

Attitudes

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28
Q

Theory X and Theory Y were propounded by who?

A

Douglas Mcgregor

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29
Q

People who are relaxed and easy-going would fall under which kind of personality?

A

Type B

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30
Q

Which skill is required to be successful in such jobs as those as sales representatives and public relations officers?

A

Tolerance

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31
Q

What is described as a structure driven process for integrating an organization’s personnel, information and technology?

A

Organization Design

32
Q

What skill is considered direct and forceful?

A

Assertiveness

33
Q

Which of the following is the main characteristic of a diverse workforce ?

A

Heterogenous

34
Q

“According to Herzberg which of following factor is considered as hygiene factor?”

A

Company Policies

35
Q

What should every leader have to conceptualise future of the organization?

A

Vision

36
Q

Which OB model is based on power with a managerial orientation of authority?

A

Autocratic

37
Q

Which theory is based on the assumption that human behaviour is influenced more by unseen or unconscious forces rather than conscious and rational thoughts?

A

Psychoanalytical

38
Q

Control of information that other people need in order to achieve an essential objective is an example of which power?

A

Information Power

39
Q

What do we call a relationship between people according to the network of personal and social relationships which originate from within the formal set-up?

A

Informal Organization

40
Q

According to Managerial grid which leadership style is considered to be all time effective?

A

Team Management

41
Q

Which legitimate power is based on the social norm?

A

Reciprocity

42
Q

“From which ancient word does the term ‘Leadership’ comes from?”

A

Leith

43
Q

Who is credited with bringing out the concept of the Hawthorne Effect?

A

Mayo

44
Q

Which power is used by those who have a heightened need for power to modify behavior and exert influence?

A

Legitimate Power

45
Q

According to which theory is the organization considered as a machine and the human beings as different components/parts of that machine?

A

Classical Theory

46
Q

How many forces does Porter refer to in his Competitive Forces and Strategies ?

A

Five

47
Q

Accommodating people’s needs by leaders and organizations is called as

A

Concern for people

48
Q

What are the three needs proposed by McClelland’s theory of needs?

A

Power, Affiliation , Achievement

49
Q

Which power is based on what one knows, experiences and special skills or talents?

A

Expert Power

50
Q

What is the temporary alliance of two or more individuals or organizations that, for the shared objective, combine their efforts and resources?

A

Coalition

51
Q

What are the realistic steps to accomplish the vision and aim of a company as planned referred as?

A

Operative goals

52
Q

What are socially structured units composed of individuals called as ?

A

Organizations

53
Q

On what basic foundation leadership is built upon?

A

Mission

54
Q

To have a wider outlook, what should a leader encompass?

A

Knowledge of varied fields

55
Q

Which of the following term describes “The firm seeking share of the market or market standing”?

A

Business

56
Q

When there is a scarcity of the organization’s resources, different groups compete with each other to get a greater share of those resources. what does this refer to?

A

Competition

57
Q

What is the name given to a system used to define a hierarchy within an organization?

A

Organization Structure

58
Q

Which of the following refers to acquisition of the required material resources and financial resources?

A

Capital

59
Q

The extent to which a person is able to identify himself with his job is called as what?

A

Job Involvement

60
Q

What do we call two or more individuals, interacting and interdependent who have come together to achieve particular objectives ?

A

Group

61
Q

Which is the initial phase of team development in which members of a group are introduced to others?

A

Forming

62
Q

“Identify the name of the structure of jobs and functions which are defined by the management to achieve the objectives of an organization called as?”

A

Formal Organization

63
Q

In which of the OB models does the manager play the role of a coach ?

A

Collegial

64
Q

Who has created a series of metrics known as a balanced scorecard?

A

Robert S Kaplan and David P Norton

65
Q

Promises of promotion, money and reward from many social sectors are an example of which kind of reward?

A

Impersonal

66
Q

According to which theory is the organization considered as an open system that regularly interacts with the environment?

A

Modern Organizational Theory

67
Q

Which of the following are examples of Group-level concepts in OB ?

A

Teams and conflicts

68
Q

Which skill is required to be successful in such jobs as those as sales representatives and public relations officers?

A

Tolerance

69
Q

What is the full form of SOPs?

A

Standard Operating Procedures

70
Q

What is the goal an individual would like to achieve during his lifetime referred as?

A

Terminal value

71
Q

Leaders need to know the demographic composition, culture of the organisation’s consumers and consumer patterns to design goods and services for unique populations, what does this attributes to?

A

Factors in sociology

72
Q

Who propounded the Hierarchy of Needs Theory?

A

Abraham Maslow

73
Q

What helps leaders to give competitive edge over others?

A

Innovation

74
Q

Who recommended a “pull” rather than a “push” strategy to motivate employees?

A

Mary Parker Follet

75
Q

Public relations officers, salesmen and receptionists are chosen mainly on the basis of which skill?

A

Communication skills

MBA - First Semester (17 decks)

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