CAQs For OB & HRM

Question 1

Which theory is based on the assumption that human behavior is influenced more by unseen or unconscious forces rather than conscious and rational thoughts?

Answer 1

Psychoanalytical

Question 2

What is the goal an individual would like to achieve during his / her lifetime referred to as?

Answer 2

Terminal value

Question 3

The attitude of the employees with reference to the rules and regulations of an organization is called as what?

Answer 3

Discipline

Question 4

What is the main focus of study of OB?

Answer 4

Human Behaviour

Question 5

When individuals have similar likes and dislikes, they are known as a group of what type of group?

Answer 5

Peer Group

Question 6

What are the three levels that OB can be observed in organizations?

Answer 6

Individual ,Group and Organizational

Question 7

The basis of which model is power with a managerial orientation of authority?

Answer 7

Autocratic

Question 8

Who introduced the concept of MBO ?

Answer 8

Peter Drucker

Question 9

The feeling an employee gets when the job does fulfil all his expectation is referred as what?

Answer 9

Job Satisfaction

Question 10

The extent to which a person is able to identify himself with his job is called as what?

Answer 10

Job Involvement

Question 11

How many dimensions are there to job satisfaction?

Answer 11

Three

Question 12

The extent to which a person considers himself to be capable and important is referred as what?

Answer 12

Self-Esteem

Question 13

In theory X how did the manager perceive the workers ?

Answer 13

Lazy , with no motivation

Question 14

What can be described as how a person affects others, how he understands and views himself and his pattern of inner and outer measurable traits?

Answer 14

Personality

Question 15

If someone is afraid of spiders that person will then scream. This attitute is referred as what?

Answer 15

Behavioural Component

Question 16

What is the ability to affect others for the sake of accomplishing only one goal is known as?

Answer 16

Machiavellianism

Question 17

The productivity studies at Western Electric’s Hawthorne plant in the United States was conducted by whom?

Answer 17

Elton Mayo and Roethlisberger

Question 18

The feelings of an employee towards his job, as well as his colleagues is referred to as what?

Answer 18

Attitudes

Question 19

To change one’s attitude, people are often influenced by one of the following approaches; which one is this?

Answer 19

Friends and Peers

Question 20

Who was the first person who attempted to study human behavior at work using a systematic approach?

Answer 20

Taylor

Question 21

The belief of an individual that what happens is within or beyond his control is called what?

Answer 21

Locus of Control

Question 22

The standards that an individual adopts when making an appraisal of someone or something is referred as what?

Answer 22

Values

Question 23

Public relations officers, salesmen and receptionists are chosen mainly on the basis of which skill?

Answer 23

Communication skills

Question 24

Which model of OB is based on leadership with a managerial orientation of support?

Answer 24

Supportive

Question 25

The concept of an attitude comes from which study?

Answer 25

Social psychology

Question 26

In which model are the employees towards security and benefits and are heavily dependent on the organization?

Answer 26

Custodial

Question 27

The feeling of an employee regarding his job, supervisors, and fellow employees is referred to as what?

Answer 27

Attitudes

Question 28

Theory X and Theory Y were propounded by who?

Answer 28

Douglas Mcgregor

Question 29

People who are relaxed and easy-going would fall under which kind of personality?

Answer 29

Type B

Question 30

Which skill is required to be successful in such jobs as those as sales representatives and public relations officers?

Answer 30

Tolerance

Question 31

What is described as a structure driven process for integrating an organization's personnel, information and technology?

Answer 31

Organization Design

Question 32

What skill is considered direct and forceful?

Answer 32

Assertiveness

Question 33

Which of the following is the main characteristic of a diverse workforce ?

Answer 33

Heterogenous

Question 34

"According to Herzberg which of following factor is considered as hygiene factor?"

Answer 34

Company Policies

Question 35

What should every leader have to conceptualise future of the organization?

Answer 35

Vision

Question 36

Which OB model is based on power with a managerial orientation of authority?

Answer 36

Autocratic

Question 37

Which theory is based on the assumption that human behaviour is influenced more by unseen or unconscious forces rather than conscious and rational thoughts?

Answer 37

Psychoanalytical

Question 38

Control of information that other people need in order to achieve an essential objective is an example of which power?

Answer 38

Information Power

Question 39

What do we call a relationship between people according to the network of personal and social relationships which originate from within the formal set-up?

Answer 39

Informal Organization

Question 40

According to Managerial grid which leadership style is considered to be all time effective?

Answer 40

Team Management

Question 41

Which legitimate power is based on the social norm?

Answer 41

Reciprocity

Question 42

"From which ancient word does the term 'Leadership' comes from?"

Answer 42

Leith

Question 43

Who is credited with bringing out the concept of the Hawthorne Effect?

Answer 43

Mayo

Question 44

Which power is used by those who have a heightened need for power to modify behavior and exert influence?

Answer 44

Legitimate Power

Question 45

According to which theory is the organization considered as a machine and the human beings as different components/parts of that machine?

Answer 45

Classical Theory

Question 46

How many forces does Porter refer to in his Competitive Forces and Strategies ?

Answer 46

Five

Question 47

Accommodating people's needs by leaders and organizations is called as

Answer 47

Concern for people

Question 48

What are the three needs proposed by McClelland's theory of needs?

Answer 48

Power, Affiliation , Achievement

Question 49

Which power is based on what one knows, experiences and special skills or talents?

Answer 49

Expert Power

Question 50

What is the temporary alliance of two or more individuals or organizations that, for the shared objective, combine their efforts and resources?

Answer 50

Coalition

Question 51

What are the realistic steps to accomplish the vision and aim of a company as planned referred as?

Answer 51

Operative goals

Question 52

What are socially structured units composed of individuals called as ?

Answer 52

Organizations

Question 53

On what basic foundation leadership is built upon?

Answer 53

Mission

Question 54

To have a wider outlook, what should a leader encompass?

Answer 54

Knowledge of varied fields

Question 55

Which of the following term describes "The firm seeking share of the market or market standing"?

Answer 55

Business

Question 56

When there is a scarcity of the organization's resources, different groups compete with each other to get a greater share of those resources. what does this refer to?

Answer 56

Competition

Question 57

What is the name given to a system used to define a hierarchy within an organization?

Answer 57

Organization Structure

Question 58

Which of the following refers to acquisition of the required material resources and financial resources?

Answer 58

Capital

Question 59

The extent to which a person is able to identify himself with his job is called as what?

Answer 59

Job Involvement

Question 60

What do we call two or more individuals, interacting and interdependent who have come together to achieve particular objectives ?

Answer 60

Group

Question 61

Which is the initial phase of team development in which members of a group are introduced to others?

Answer 61

Forming

Question 62

"Identify the name of the structure of jobs and functions which are defined by the management to achieve the objectives of an organization called as?"

Answer 62

Formal Organization

Question 63

In which of the OB models does the manager play the role of a coach ?

Answer 63

Collegial

Question 64

Who has created a series of metrics known as a balanced scorecard?

Answer 64

Robert S Kaplan and David P Norton

Question 65

Promises of promotion, money and reward from many social sectors are an example of which kind of reward?

Answer 65

Impersonal

Question 66

According to which theory is the organization considered as an open system that regularly interacts with the environment?

Answer 66

Modern Organizational Theory

Question 67

Which of the following are examples of Group-level concepts in OB ?

Answer 67

Teams and conflicts

Question 68

Which skill is required to be successful in such jobs as those as sales representatives and public relations officers?

Answer 68

Tolerance

Question 69

What is the full form of SOPs?

Answer 69

Standard Operating Procedures

Question 70

What is the goal an individual would like to achieve during his lifetime referred as?

Answer 70

Terminal value

Question 71

Leaders need to know the demographic composition, culture of the organisation's consumers and consumer patterns to design goods and services for unique populations, what does this attributes to?

Answer 71

Factors in sociology

Question 72

Who propounded the Hierarchy of Needs Theory?

Answer 72

Abraham Maslow

Question 73

What helps leaders to give competitive edge over others?

Answer 73

Innovation

Question 74

Who recommended a "pull" rather than a "push" strategy to motivate employees?

Answer 74

Mary Parker Follet

Question 75

Public relations officers, salesmen and receptionists are chosen mainly on the basis of which skill?

Answer 75

Communication skills