SA03 - Team Leader

Question 1

teams

Answer 1

A team is a group organized to work together

Question 2

groups

Answer 2

A group is an assemblage of persons or objects located or gathered together.

Question 3

groups vs. teams

Answer 3

it is worth noting that all teams are groups, but not all groups are teams. The distinguishing factor seems to revolve around the collective effort toward a shared goal that all teams demonstrate.

Question 4

mission statements

Answer 4

define the “where and what” work centers, units, wings, etc. accomplish on a daily basis

Question 5

vision statements

Answer 5

As a mission defines the purpose of an organization, a Vision defines that purpose in connection with the organizations values.

Question 6

team dynamics

Answer 6

an ongoing process involving interaction of individuals within a team to achieve the desired objective

Question 7

5 stages of team development

Answer 7

Forming Stage, Storming Stage, Norming Stage, Performing Stage, Adjourning/Transforming

Question 8

Forming Stage

Answer 8

When a team is forming, members cautiously explore the boundaries of acceptable group behavior.

Question 9

Storming Stage

Answer 9

This is where team members want to know the goals and objectives. It is as if members jump in the water and, thinking they are about to drown, start to thrash about.

Question 10

Norming Stage

Answer 10

During this stage, members reconcile competing loyalties and responsibilities; there is an attitude change.

Question 11

Performing Stage

Answer 11

the team has settled its individual relationships and expectations. There is a sense of high morale, team loyalty and trust.

Question 12

Adjourning/Transforming

Answer 12

Adjourning takes place as the team begins to break up and individual members move on to other activities. Transforming teams continue to exist, moving from one objective to the next.

Question 13

4 causes of regression for team dvelopment

Answer 13

New Members, New Goals, Team Schedules, and Unresolved Conflict