Role Of Supervisor

Question 1

Primary role of first line supervisor

Answer 1

Ensure that the core values, mission, and goals of the department are being met in order to maintain the highest standards of professional ethics and integrity

Maintain empathy and compassion for others

Question 2

Maintaining direct communication permits and encourages?

Answer 2

Healthy discussion that will resolve differences in mutually supportive way that does not interfer with first line supervisor’s role.

Question 3

Three levels of organization

Answer 3

Executive management, middle management, first line supervisors

Question 4

Executive management includes

Answer 4

Chief sheriff wardens

Question 5

Middle management includes

Answer 5

Majors captains lts

Question 6

First line supervisors

Answer 6

Sgts

Question 7

Managers are concerned chiefly with

Answer 7

Planning, organizing, directing, implementing, and evaluating, policy makers or policy recommendations, develop operational plans

Question 8

Supervisors are chiefly concerned with

Answer 8

Planning, staffing, training, assigning, and deligating , carry out agency policies , direct officers in carrying out a plan

Question 9

Some instances where supervisors may also act as managers

Answer 9

Incident command, strategic enforcement team

Question 10

Explain the role of a manager plays in accomplishing the agnecys goals and missions

Supervisors?

Answer 10

Responsible for maintaining positive atmosphere focused on unified commitment to agencys mission goals and objectives

See the agencys mission goals and objectives are accomplished on a daily basis

Question 11

Nessecity of COC

Answer 11

Maintaining organizational ot communicational structure of the agency

Defining the authority of the organization

Linking the various levels if the organization

Enhancing the efficiency of the agency

Question 12

Principle of unity of command

Answer 12

One on one reporting relationship between the subordinate and supervisor

Question 13

Principle of span of control

Answer 13

Total number of subordinates reporting to a single supervisor

Question 14

Influence of effective supervision on management

Answer 14

Objectives are achieved more effectively and at reduced cost

Management can identify additional steps in closer proximity

Training dollars are used wisely and redundancies controlled

Leaders are more easily recognized

Question 15

Policies are?

Answer 15

Courses of actions adopted and pursued by an agency that provide guidance on department’s philosophy on identified issues

Question 16

Procedures are?

Answer 16

Detailed descriptions of how a policy is to be implemented, including steps to be taken, frequency of task, and others responsible

Question 17

Rules are?

Answer 17

Narrowly defined courses of action, or prohibited courses of action, that enhance the legal and ethical conduct

Question 18

Supervisors role in implementing policy successfully

Answer 18

Demonstrate team spirit

Buy into and support the policy

Ensure that the policy is explained to subordinates

Enforce the policy as authorized

Question 19

Identify supervisors involvement in and responsibility for the agency’s budget

Answer 19

Identify agency needs and provide input during the budget process

Managers directly involved in agency’s budget and overall resources

Supervisors expend much of agency resources and held accountable for fiscal expenditures

Spvs congnizant of sources of funding while staying focused on how and whwre monies are spent

Question 20

And end of fiscal year, not spent monies should go to

Answer 20

Corrective measures

Question 21

Internal or external events that may alter agency direction and cause redirection of resources

Answer 21

Corruption or mismanagement

Civil obedience

Staffing shortages

Question 22

Ways internal and external interest groups influence a cj agency

Answer 22

Redirecting of resources

Citizen dissatisfaction

Legal findings

Question 23

Interest groups defined as

Answer 23

Person, group, or organization that can place a claim on an organizations attention resources output or that is affected by that output

Question 24

Examples of interest groups

Answer 24

Exmployee, community, victim or their families, offenders or families, advocate group

Question 25

Strategies for identifying key interest groups in organization that facilitate the accomplishment of goals

Answer 25

# Define objectives being sought Asking questions after identifyinf the objective necesary to accomplish a goal Solicit information from others who have accomplished where outcomes were successful

Question 26

Interest groups expectations

Answer 26

Professionalism, competence, accountability, timely response, integrity, interest in community, empathy

Question 27

Knowledge, skills, and abilities required for effective supervisor

Answer 27

Knowledge of principles, practices, method, trchniques, abilities

Question 28

Role as a supervisor as an instructor

Answer 28

Supervisor acts as an instructor when developing and/or delivering the agencys training program. Includes imparting thr agencies mission, goals, objectives, policies, procedures, and rules to officers and providing knowledge to subordinates and helping them develop skills

Question 29

Rolw as supervisor as mentor

Answer 29

Aiding subordinate to reach his it her potentional ir specific goals through cosching, counseling, guiding, sponsoring, and imparting knowledge.

Question 30

Role as supervisor as coach

Answer 30

Attempt to encourage employees to buy into a particular task. Supervidor cosches an officer whi is willing and motivated but lscks the required maturity and ability

Question 31

Role of supervisor as disciplinarian

Answer 31

Obeying the authority and mandates of management. Creating an atmosphere or orderliness, sup establishes discipline in work place.