Review Flashcards
1
Q
What are the Review ingredients?
A
Call remaining contacts
Update dispatch
Document
FC
2
Q
What are the 3 overall situations/categories when you should be documenting
A
Any time the action plan tells you to
Any time you go outside of your action plan
Any time you get leadership assistance
3
Q
LeadAssist
A
An operator action used any time help is aqcuired.
4
Q
One of two things MUST happen before you can FC an account. What?
A
You have to either dispatch or disregard. Otherwise you need to figure out why.
