Reversing

Question 1

Negative reverse:

Feeling that no matter what, close minded

Answer 1

I get the feeling that no matter what I have, your close minded. Is that a fair statement?

Question 2

Negative reverse:

Wouldn’t interest in?

Answer 2

You wouldn’t have any interest in building visitor trust on your website? Would you George?

Question 3

Negative reverse:

Is it over?

Answer 3

Is it over? Now that it’s over, let me ask a few questions…

Question 4

Softening statements:

Sense

Answer 4

Makes sense

Question 5

Softening statements:

Question

Answer 5

Good question

Question 6

Softening statements:

Understand

Answer 6

I understand

Question 7

Softening statements:

Good question, why now?

Answer 7

Good question George, why did you ask me that one just now?

Question 8

Softening statements:

Suppose I ?

Answer 8

Suppose I said… what would you say?

Question 9

Softening statements:

Glad

Answer 9

I’m glad you asked me that

Question 10

The reverse:

Of all the questions you could have asked

Answer 10

I’m glad you asked me that, {their question}. Of all the questions you could have asked me - tell me - why is that one important to you right now?

Question 11

The negative reverse:

I don’t suppose you’d want to share

Answer 11

Good question {their question}. I don’t suppose you’d want share with me why that’s important to you at this moment, would you?

Question 12

The start stop reverse:

we do… wait

Answer 12

Glad you asked me that. In actual fact we do {answer part of their question}… wait - hold on a second - tell me - why do you ask?

Question 13

The strip line reverse:

Everyone seems to be asking me that

Answer 13

Everyone seems to be asking me that these days, {summarize their question}. What is it about (A to B) that everyone’s so excited about?

Question 14

The presumptive question reverse:

We get asked that. Guessing you were asking me

Answer 14

We get asked that a lot: {their question}? I’m guessing that you were asking me specifically because {the natural implication}. Is that about right or am I missing something?

Question 15

The most important reverse:

which is most important

Answer 15

That’s a super two part question {their 2 questions}. I imagine that both elements are pretty important, but let me ask you this, which is most important of the two and why?

Question 16

The multiple choice reverse:

Usually get asked

Answer 16

That’s a great question {their question}? I usually get asked these types of questions when there’s maybe {3 challenges}?

Question 17

The dummy up reverse:

Wasn’t expecting that question. Happy to check. Why?

Answer 17

{their question}. OK I wasn’t quite expecting that question. I’m not sure but I’d be happy to go check. Why do you ask? Is it really important to you that maybe we can?

Question 18

The rule of 3 reverse:

One of 3 reasons. Either 1, 2, 3.

Answer 18

So great question {their question}. You know when I get asked something like that it’s usually for one of 3 reasons. 1) Either one {their top priority}. 2) You maybe had problems in the past {Challenge 2}. 3) Three you have to {Their priority 3}. Am I on the right track or have I completely missed the mark?

Question 19

Let’s pretend reverse:

Let’s pretend we could

Answer 19

Nice question, {paraphrase their question}. OK let’s pretend for a second that we could do those things. I’m not saying we can but what might that mean to you if we could or couldn’t?

Question 20

Off the record which of these concerns most

Answer 20

What an interesting question. Look off the record which of these 2 concerns you most right now {challenge or challenge}?

Question 21

The competitive edge reverse:

Before I answer, these things key?

Answer 21

That’s such a great question. Before I answer it, tell me, are these things {objective and objective} key to your competitive edge at the moment? I’m guessing you asked for a reason - if so why?