Qualifying Flashcards
How long problem?
How long has that been a problem?
Tried fixing in past?
Have you tried to fix it in the past?
Solution work?
Did your solution work?
Costing company?
How much do you think it’s costing your company?
Impact on you?
What impact does this problem have on you specifically?
How long thinking about?
How long have you been thinking about this?
Never had a problem?
And you never had a problem with ___?
Tell more.
Tell me more about that.
More specific?
Can you be more specific?
Example?
Give me an example.
What tried to do?
What have you tried to do about that?
That work?
And did that work?
Cost you?
How much do you think that has cost you?
How feel?
How do you feel about that?
Given up?
Have you given up trying to deal with the problem?
Budget aside?
George, do you have a budget set aside for ___?
Share budget?
Would you mind sharing it with me in round numbers?
Decision process?
George, what decision making process does your company go through when deciding on ___?
Who involved in decision?
Besides yourself, who else is involved in the decision making process?
Just me in decision.
(Gently) You mean you don’t get any help from the president or a committee?
What else know?
What else should I know about?
What else aware?
What else should I be aware of?
I feel I’ve forgotten?
I feel that I’ve forgotten to ask something, have I?
Anything else?
Is there anything else you want to tell me?
Dummy Curve:
Don’t understand
George, help me. I don’t understand X.
Dummy Curve:
Tell more about
Tell me more about X.
Dummy Curve:
Oh
Oh… ?
Dummy Curve:
Not sure. What mind?
I’m not sure. What did you have in mind?
Dummy Curve:
We talk about?
Did we talk about … ? I don’t remember.
