Retailing Flashcards
1
Q
What are some methods of retailing?
A
Shops
Department stores,
Mail order
E-commerce,
Tele-marketing
Vending machines.
2
Q
What is a shop?
A
A shop is a retail business where goods and services are sold
3
Q
What is Mail Oder?
A
Mail order firms supply shoppers with a catalog from which they can choose items.
Customers then fill in an order form and post it to the mail order firm along with a means of payment.
4
Q
What is e-commerce?
A
E-commerce is buying and selling goods electronically via the internet.
5
Q
What is telemarketing?
A
Telemarketing refers to marketing and selling goods and services by phone. It is a relatively cheap way of making sales, although a key disadvantage is that it only reaches one customer per phone call.
