RESISTANCE TO CHANGE IN THE WORKPLACE Flashcards

1
Q

Reasons for Resistance

A
  • Fear
  • Prior Expirience
  • Poor Communication
  • Poor Timing
  • Lack of job skill
  • Insufficient Reward
  • Loss of Control
  • Mistrust
  • Discomfort
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2
Q

Strategies to deal with change

A
  1. Education and Communication
  2. Facilitation and Support
  3. Involvement and Participation
  4. Negotiation
  5. Coercion
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3
Q

Education + Communication

A

Prepare and Train employees. Also make them feel like they are the drivers of change.

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4
Q

Participation + Inolvement

A

If employees feel empowered and like they are part of decision making, they will be more flexible and towards change and they will show loaylty towards the business.

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5
Q

Support + Facilitation

A

Support and Care for employees because they might feel scared or stressed.

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6
Q

Negotiation

A

Reconsideration of Financial and Non Finacial Rewards and making mutual deals for the benefits of implementing change

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7
Q

Coercion

A

Unpleasant Strategy. It involves dramatic effects such as dismissals, loss of certain benefits etc

This startegy doesn’t overcome the resistance itself, it pushes change through.

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