COMMUNICATION

Question 1

Formal Communication

Answer 1

The methods of communication that are official formally recognized by an organization.

Question 2

Informal Communication

Answer 2

The various ways in which information is casually spread in an organization.

Question 3

Verbal (Formal)

Answer 3

Meetings
Interviews
Presentations
Recorded Phone Calls
Lectures

Question 4

Verbal (Informal)

Answer 4

Gossip
Face to Face Conversations
Unrecorded Phone Calls

Question 5

Advanatges of Verbal

Answer 5

Immediate Feedback, Quick, Direct and Effective

Question 6

Disadvantages of Verbal

Answer 6

Misunderstanding (eg Wrong Language Used)

Question 7

Visual (Informal)

Answer 7

Body Language
Gestures

Question 8

Visual (Formal)

Answer 8

Presentation
Noticeboards
Symbols
Maps
Signs
Sign Language
Videos

Question 9

Visual Advanatges

Answer 9

Recognizable, Permanent and Immediate

Question 10

Visual Disadvanatges

Answer 10

Different Interpretations can be made

Question 11

Written (Formal)

Answer 11

Letters
Notices
Bulletins
Reports
Press Releases
Forms

Question 12

Written (Informal)

Answer 12

Emails
Texts
Blogs
Memos

Question 13

Barriers to Communication

Answer 13

Different Communication Styles
Cultural and Language Differences
Lack of Transparency and Mistrust
Conflict
Disinterest/Dissatisfaction
Inability to listen to others