Reflexion on Perception

Question 1

What 7 aspects influence our first impression?

Answer 1

1. Clothes, hair style, beard, glasses, shoes, finger nails …
2. family/upbringing, social origin, religion …
3. every person has a different need for distance
4. facial expressions (movement of the face / laughing), gestures, shoulders, hands, legs, posture, charisma …
5. pitch, choice of words, volume, speed
6. “do I like the smell of my counterpart?”
7. “Is the stranger superior to me? Strong, dominant, proficient?”

Question 2

All 7 aspects are perceived by what?

Answer 2

Every one of these aspects is perceived by your sensory organs and stored as a memory in your brain, and thus shaping your individual reality about the opposite person.

Question 3

Our brain is trained to recognize situations/people/etc. in what ways?

Answer 3

consciously and unconsciously

Question 4

What we perceive influences what?

Answer 4

the decisions we’re going to make and actions we’re going to take

Question 5

Which aspects have an influence on the first impression?

Answer 5

• voice
• appearance
• body language

Question 6

What are the benefits for a Lean Consultant to reflect on perception?

Answer 6

• Knowing the importance of first impression
• Knowing the power perception can have (positive and negative)
• Be aware of what is conscious and unconscious perception

Question 7

What are the traps for a Lean Consultant to reflect on perception?

Answer 7

Traps
• Sticking to the first impression and thinking in boxes

• Focusing on one dominant impression and ignoring the whole picture

• The more often we see a person (or location) the less we actual recognize it
(same applies for situations).

Question 8

What are our Top 3 key take-aways in regards to perception?

Answer 8

• Reflect your own perception of others
• Consciously question the first impression you got
• Reflect how you might be perceived by others

Question 9

What advice would you as a (Junior) Lean Consultant give regarding the relevance of perception?

Answer 9

• You should question your own first impressions you have
• You should reflect how you might be perceived by others
• You should reflect your own perception of others