Recruitment, selection, and training 1.4.2 Flashcards
how is the way we work changing rapidly due to new social trends and technology
- increase in part time working
- increase in single-parent families
- more women seeking work
- ageing population
- employees can work/communicate wherever due to new technology
what are the 4 main reasons why businesses need to recruit people
- business expansion due to increased sales or development if joining a new market
- if existing employees leave
- if specialised skills are required for a task
- if the business is relocating and not all staff members can move
what are the 2 main costs connected with recruitment and selection for businesses
- lost output from replacing an employee
- logistical costs for interviews and training etc.
describe the recruitment and selection process (6 steps)
- determine the number and type of employees required
- create a job analysis for the vacancies and outline the skills and responsibilities involved
- create a job description from this analysis
- advertise for the job (internal or external)
- shortlist possible candidates
- select the most fitting candidate
methods of external recruitment
- job centres
- job advertisements
- recruitment agencies
benefits of internal recruitment
- reduced hire time
- cost-efficient (less training needed)
- strengthens employee engagement and loyalty
drawbacks of internal recruitment
- may create resentment/jealousy among employees
- there is still a gap that needs to be filled lower down
benefits of external recruitment
- can access more candidates
- opportunity to gain new ideas and perspectives
- can access specialised skills
drawbacks of external recruitment
- needs additional training (takes time and money)
- demotivates existing workers
- the new employee may not fit the business culture
what are 3 methods of selection
- interviews
- testing and profiling
- assessment centres
Why are most employers prepared to incur costs from training and development
they expect their business to benefit from the new skills that their employees have developed
what are the main benefits of training employees
- more productive employees
- more efficient work
- more flexible (opportunities for job rotation)
- less supervision required
- improved motivation
what are some potential drawbacks of training employees (especially externally)
- employees may be poached by other business’
- impactful for short term costs
- takes time until it is effective
- may be trained in a different procedure/way which would disrupt other workers
what is on the job training
when an employee receives training within the workplace from other employees/managers
what are some methods of on-the-job training
- demonstrating the most efficient way to work
- coaching
- job rotating
- employees joining a team on a project
advantages of on the job training
- cost effective
- employees are productive and still benefit the business
- learning the ‘correct’ way
disadvantages of on-the-job training
- the quality depends on the trainer and their time schedule
- bad habits may be passed on
- could be disruptive for other workers
what are 3 examples of off-the-job training
- part time attendance at college
- professional development courses
- online learning course
benefits of off-the-job training
- wider range of skills and qualifications can be learnt
- employees can feel more confident when working because they learnt from external specialists
drawbacks of off-the-job training
- expensive (training courses, travel etc)
- lost working time for the business
- Because they are more qualified, newly trained employees may leave for better jobs
what is induction training
training that a new employee receives when starting a job
why is induction training done, and what happens within this training
it is useful to help the employee settle in to the work culture and adapt to specific routines that a business has. the training will outline the employee’s roles and responsibilities and introduce them to the team
