recruitment, selection and training

Question 1

what is the recruitment process triggered by?

Answer 1

1) employee leaving a job
- worth analysing job role
- are all responsibilities associated with the job
- could duties be reorganised among existing employees
2) business growth, so new skills are needed

Question 2

what is a job description and what does it include?

Answer 2

• highlights the nature of the position
  may contain:
• detail of main duties and tasks involved
• who is responsible for the job holder

Question 3

what is a person specification and what does it include?

Answer 3

- identifies the abilities
may contain: 
- educational/professional qualifications 
- necessary skills/experience 
- suitable personality character

Question 4

What is internal recruitment?

Answer 4

redoplying or promoting a worker, filling a job vacancy already in the business

Question 5

advantages of internal recruitment

Answer 5

• quicker and cheaper
• the firm will be aware of skills and attitudes to work
• promotion opportunities, motivate worker
• avoid induction training

Question 6

disadvantages of internal recruitment

Answer 6

• existing workers may not have skills required
• may create vacancy elsewhere
• limits number of potential applicants

Question 7

advantages of external recruitment

Answer 7

• a wider range of candidates

- candidates may already have skills which saves training costs

Question 8

disadvantages of external recruitment

Answer 8

• expensive and time-consuming

- demotivating effect on existing members who have missed out on promotion

Question 9

methods of recruitment

Answer 9

1) media advertising - newspaper, Tv
2) job centres
3) commercial recruitment agencies
4) firms own website

Question 10

what factors influence the choice of recruitment method?

Answer 10

• the cost of the method
• the size of the budget
• location and characteristics of the likely candidates

Question 11

name all the methods used in the selection process

Answer 11

interviews, testing and profiling, assessment centre

Question 12

characteristics of interviews

Answer 12

• relatively cheap
• a variety of information obtained on both sides
• often victim to interview bias

Question 13

characteristics of testing and profiling

Answer 13

• testing skill levels and identifying characteristics

- recruiting a wider range of personalities may lead to a more interesting and creative environment

Question 14

characteristics of assessment centres

Answer 14

• real-life situations

- effective but expensive

Question 15

cost of recruitment

Answer 15

• new staff at around £1850

- 28 weeks for new workers to reach the optimum productivity level

Question 16

what is the purpose of training?

Answer 16

to help employees to develop existing skills to gain new ones

Question 17

benefits of training

Answer 17

• increases the level/range of skills leading to improvements in productivity
• increases the degree of flexibility allowing them to respond quickly to changes in technology
• lead to a more motivated workforce by creating opportunities for development and promotion

Question 18

drawbacks of training

Answer 18

• production may be disrupted while training is taking place leading to a loss of output
• expensive
• newly trained workers may be persuaded to leave and take up jobs elsewhere

Question 19

what is induction training and what does it include?

Answer 19

• aims to make new workers fully productive as soon as possible by familiarising the business
  includes:
• health and safety
• a tour of the organisation and an introduction to colleagues
• details of duties, holiday entitlements

Question 20

characteristics of on the job training

Answer 20

• employees not required to leave the workplace
• remain productive to some extent
• common methods (mentoring, coaching)

Question 21

advantages of on the job training

Answer 21

• tailored to the companies own way of working
• after a mistake can get instant advice from workers
• saves time and cost of sending people out

Question 22

disadvantages of on the job training

Answer 22

• less knowledge acquired on methods used in other workplaces

Question 23

advantages of off the job training

Answer 23

• allows the trainee to concentrate fully on learning

- allow access to more experienced instructors

Question 24

disadvantages of off the job training

Answer 24

• inevitably involve a temporary loss of production

Question 25

characteristics of off the job training

Answer 25

• leave the workplace