recruitment, selection and training Flashcards
what is the recruitment process triggered by?
1) employee leaving a job
- worth analysing job role
- are all responsibilities associated with the job
- could duties be reorganised among existing employees
2) business growth, so new skills are needed
what is a job description and what does it include?
- highlights the nature of the position
may contain: - detail of main duties and tasks involved
- who is responsible for the job holder
what is a person specification and what does it include?
- identifies the abilities may contain: - educational/professional qualifications - necessary skills/experience - suitable personality character
What is internal recruitment?
redoplying or promoting a worker, filling a job vacancy already in the business
advantages of internal recruitment
- quicker and cheaper
- the firm will be aware of skills and attitudes to work
- promotion opportunities, motivate worker
- avoid induction training
disadvantages of internal recruitment
- existing workers may not have skills required
- may create vacancy elsewhere
- limits number of potential applicants
advantages of external recruitment
- a wider range of candidates
- candidates may already have skills which saves training costs
disadvantages of external recruitment
- expensive and time-consuming
- demotivating effect on existing members who have missed out on promotion
methods of recruitment
1) media advertising - newspaper, Tv
2) job centres
3) commercial recruitment agencies
4) firms own website
what factors influence the choice of recruitment method?
- the cost of the method
- the size of the budget
- location and characteristics of the likely candidates
name all the methods used in the selection process
interviews, testing and profiling, assessment centre
characteristics of interviews
- relatively cheap
- a variety of information obtained on both sides
- often victim to interview bias
characteristics of testing and profiling
- testing skill levels and identifying characteristics
- recruiting a wider range of personalities may lead to a more interesting and creative environment
characteristics of assessment centres
- real-life situations
- effective but expensive
cost of recruitment
- new staff at around £1850
- 28 weeks for new workers to reach the optimum productivity level
what is the purpose of training?
to help employees to develop existing skills to gain new ones
benefits of training
- increases the level/range of skills leading to improvements in productivity
- increases the degree of flexibility allowing them to respond quickly to changes in technology
- lead to a more motivated workforce by creating opportunities for development and promotion
drawbacks of training
- production may be disrupted while training is taking place leading to a loss of output
- expensive
- newly trained workers may be persuaded to leave and take up jobs elsewhere
what is induction training and what does it include?
- aims to make new workers fully productive as soon as possible by familiarising the business
includes: - health and safety
- a tour of the organisation and an introduction to colleagues
- details of duties, holiday entitlements
characteristics of on the job training
- employees not required to leave the workplace
- remain productive to some extent
- common methods (mentoring, coaching)
advantages of on the job training
- tailored to the companies own way of working
- after a mistake can get instant advice from workers
- saves time and cost of sending people out
disadvantages of on the job training
- less knowledge acquired on methods used in other workplaces
advantages of off the job training
- allows the trainee to concentrate fully on learning
- allow access to more experienced instructors
disadvantages of off the job training
- inevitably involve a temporary loss of production
characteristics of off the job training
- leave the workplace
