Recitation Employee and Industry Relations

Question 1

it relates to groups like worker movements and trade unions

Answer 1

Industry Relation

Question 2

it was linked to “industrial” work, like manufacturing, labor-intensive jobs, and full-time factory work

Answer 2

Industry Relation

Question 3

the focus was on “collective action,” such as bargaining agreements

Answer 3

Industry Relation

Question 4

The term revolves around a smaller subset of industries and goes beyond the collectives such
as trade unions

focus on specific industries and individual relationships between employees and employers, rather than just on groups like trade unions. It deals with various sectors and includes direct interactions and issues that may not involve collective bargaining.

Answer 4

Employee Relation

Question 5

includes not only factory and manufacturing jobs but also the service sector, non-union workplaces, part-time, and contractual workers.

Answer 5

Employee Relation

Question 6

is an unwritten understanding between employers and employees.

Answer 6

Psychological Contract

Question 7

is about mutual give-and-take between employers and employees. Employers gain value from employees’ work, while employees receive pay, security, and fulfillment.

Answer 7

Psychological Contract

Question 8

The word itself conjures ideas of submission and power.

Answer 8

Compliance

Question 9

In the relationship between employee and employer,
compliance has different forms and root sources of power present in this interaction (Etzioni, 1975).

(Sources of Power)

Answer 9

1. Coercive - Punishment
2. Remunerative - Financial Reward
3. Normative - includes symbolic rewards that align with the company’s values.

Question 10

In the relationship between employee and employer,
compliance has different forms and root sources of power present in this interaction (Etzioni, 1975).

(Forms of involvement)

Answer 10

1. Alienative - Negative or antagonistic compliance
2. Calculative - Careful and thoughtful of choices
3. Moral - involves positive compliance aligned with the company’s norms and values.

Question 11

in the employee-employer relationship is about a strong connection and optimistic outlook that benefits both sides. It involves employees believing in the company’s values and contributing positively beyond what is expected.

Answer 11

Commitment

Question 12

Fox (1966) identified that this “frame of reference” has three different frames, and these are

Answer 12

1. Unitarism
2. Pluralism
3. Radical/Marxist

Question 13

is a viewpoint that sees companies and their employees as being in harmony, sharing common goals, norms, and aspirations. It assumes that everyone within the organization works together towards a unified purpose and that any conflicts are minor and can be resolved within this unified framework.

(Views the organization as a unified team with common goals and interests.)

Answer 13

Unitarism

Question 14

recognizes and values the diversity among individuals within an organization. It acknowledges that people have different goals, norms, and perspectives, which can lead to the formation of groups or unions. This perspective respects the existence of various viewpoints and aims to manage conflicts constructively by allowing different groups to express their interests and negotiate solutions.

(Acknowledges that different groups within the organization may have different interests and goals.)

Answer 14

Pluralism

Question 15

perspective centers on class dynamics and worker exploitation. It views employers as exploiting workers by extracting surplus value from their labor. This surplus value primarily benefits capitalists or owners, rather than the workers who actually create it. This perspective highlights the power imbalances and economic inequalities inherent in capitalist systems.

(Emphasizes conflicts of interest between different groups, such as workers and management.)

Answer 15

Radical/Marxist

Question 16

In 1958, a man named J.T Dunlop created the idea of industrial relations as a system. For Dunlop, he sees the system rooted in the ideas of:

Answer 16

Input - Process - Output

Question 17

These are the outcome of substantive and procedural
rules that manage the main characters or actors within an industrial environment.

Answer 17

Outputs

Question 18

Three pillars of Inputs

Answer 18

1. Actors
2. Contexts
3. Ideology

Question 19

Actors (3)

Answer 19

1. Workers
2. Managers
3. Exogenous Agencies

Question 20

Context (2)

Answer 20

1. Market Influence
2. Technological Influence

Question 21

refers to the shared values, beliefs, and ideas among all actors in different hierarchies within an organization.

Answer 21

Ideology