Random Flashcards

Comcast Logo, Customer Approval, and Career Progression

1
Q

Yellow, orange, red, purple, blue, green

A

The peacock colors

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2
Q

What does the yellow feather stand for?

A

News

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3
Q

What does the orange feather stand for?

A

Sports

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4
Q

What does the red feather stand for?

A

Entertainment

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5
Q

What does the purple feather stand for?

A

Stations

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6
Q

What does the blue feather stand for?

A

Networks

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7
Q

What does the green feather stand for?

A

Productions

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8
Q

What are the career progression levels?

A

(RASPE) Representative, Associate, Specialist, Professional, Expert

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9
Q

When did the customer approval process begin?

A

July 1, 2017

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10
Q

What are the customer approval options?

A

text, email, verbal, override

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11
Q

What is the recommended customer approval option?

A

text or email

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12
Q

Where do you find the notification centers?

A

Bell icon in the top right corners.

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13
Q

What are the bell differences?

A

Comcast Now is a solid white bell and Einstein is a white bell outline.

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14
Q

What happens to the the bell icon when you receive a new notification?

A

A red circle appears over the top of the bell with the number of new notifications you have received, but have not read.

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15
Q

What are the three key sections of the exposed navigation menu on Comcast Now?

A

(WOR) Working at Comcast, Our Company, Resources

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