Credo & Touchstones Flashcards

1
Q

What is the Comcast Credo?

A

Comcast will deliver a superior experience to our customers every day. Our products will be the best and we will offer the most customer-friendly and reliable service in the market.

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2
Q

What are the Touchstones?

A
(ERQFEED)
Ethics
Respect
Quality
Flexibility
Employee Focus
Enthusiasm
Diversity
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3
Q

What is Quality?

A

We will offer the finest and most reliable products available.

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4
Q

What is Respect?

A

We will show respect for our customers and each other.

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5
Q

What are Ethics?

A

We will always act with the highest standards of honesty fairness and integrity.

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6
Q

What is Enthusiasm?

A

We will work with an unbridled passion for our customers and for our business.

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7
Q

What is Flexibility?

A

We will always be open to new thinking and approaches, as this helps us adapt to an ever changing marketplace.

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8
Q

What is Employee Focus?

A

We will invest in our people because our company can only be as strong as the people who work here.

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9
Q

What is Diversity?

A

We will respect and reflect the customers, communities, and cultures we serve.

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