Credo & Touchstones Flashcards
What is the Comcast Credo?
Comcast will deliver a superior experience to our customers every day. Our products will be the best and we will offer the most customer-friendly and reliable service in the market.
What are the Touchstones?
(ERQFEED) Ethics Respect Quality Flexibility Employee Focus Enthusiasm Diversity
What is Quality?
We will offer the finest and most reliable products available.
What is Respect?
We will show respect for our customers and each other.
What are Ethics?
We will always act with the highest standards of honesty fairness and integrity.
What is Enthusiasm?
We will work with an unbridled passion for our customers and for our business.
What is Flexibility?
We will always be open to new thinking and approaches, as this helps us adapt to an ever changing marketplace.
What is Employee Focus?
We will invest in our people because our company can only be as strong as the people who work here.
What is Diversity?
We will respect and reflect the customers, communities, and cultures we serve.