quiz questions Flashcards
Which guideline is an effective communication strategy in conflict resolution?
Initiate dialogue with the employee that you are experiencing conflict with
Which is an example of an intrinsic motivator?
desire to learn
What is the intended outcome of team building activities?
building cohesiveness, harmony, build enthusiasm, passion for achieving program’s vision and mission
What does research suggest will reduce turnover, enhance job satisfaction and result in improved employee retention?
good communication
what does authentic listening include?
summarizing what the other person has said
which of the following are strategies of effective conflict resolution?
Use “I” statements and authentic listening
Focus on the specific topic, action, or idea, not on the person
remain positive and control your emotions
According to AOTA which of the following are considered OT personnel?
occupational therapy aide, occupational therapy assistant, occupational therapy student
What is a good guideline for providing praise (positive feedback) to employees?
should be sincere, timely and related to a specific accomplishment
Which example does NOT fit the criteria for a good employee reward?
providing 3% match on retirement plan at annual review for all professional employees for a job well done.
What is the title of the person employed by the academic program who is responsible for all aspects of the student’s clinical education?
Academic Fieldwork Coordinator
How often does the fieldwork contract need to be reviewed and updated?
every 5 years
In addition to revoking a license what are some less harsh methods of discliplinary action? (choose all that apply)
peer review of records and mentoring, payment of fine, continuing education mandated
What three points of care require the OT to be actively involved?
initial evaluation, development of treatment plan, determining need to continue or discharge from services
In addition to a fee, what is required of the OT to renew a state license?
The correct answer is: complete acceptable continuing competency activities
Who is responsible for regulating occupational therapy at the state level?
State Regulatory Board
Low scores in what two areas of the AOTA FWPE (fieldwork performance evaluation) result in automatic failure for students during Level II fieldwork? (choose two)
safety errors with patients, unethical behavior
When can an occupational therapist be a fieldwork educator who can supervise OT students on their level II placement?
One year from the date they pass their NBCOT exam
The AOTA document Guidelines for Supervision, Roles, and Responsibilities During the Delivery of Occupational Therapy Services asserts the following about aides
Aides do not provide skilled occupational therapy services
What governing body assures that The Sage Colleges OT program is adhering to established standards for fieldwork education?
Accreditation Council for Occupational Therapy (ACOTE)
Which best describes accreditation in the United States?
A voluntary system of evaluating organizations to assure they are meeting a level of performance, integrity, and quality
in evaluating Occupational Therapy, service hospitals commonly use what comprehensive management tool?
Continous Quality Improvement (CQI).
What are the three external forces that create change in an occupational therapy practice?
reimbursement, regulations, accreditation
In what year was OT created as a profession?
1917
What is the list of targeted problematic areas that Joint Commission prescribes specific activities to assure less potential for patient harm?
National Patient Safety Goals
