quiz questions

Question 1

Which guideline is an effective communication strategy in conflict resolution?

Answer 1

Initiate dialogue with the employee that you are experiencing conflict with

Question 2

Which is an example of an intrinsic motivator?

Answer 2

desire to learn

Question 3

What is the intended outcome of team building activities?

Answer 3

building cohesiveness, harmony, build enthusiasm, passion for achieving program’s vision and mission

Question 4

What does research suggest will reduce turnover, enhance job satisfaction and result in improved employee retention?

Answer 4

good communication

Question 5

what does authentic listening include?

Answer 5

summarizing what the other person has said

Question 6

which of the following are strategies of effective conflict resolution?

Answer 6

Use “I” statements and authentic listening

Focus on the specific topic, action, or idea, not on the person

remain positive and control your emotions

Question 7

According to AOTA which of the following are considered OT personnel?

Answer 7

occupational therapy aide, occupational therapy assistant, occupational therapy student

Question 8

What is a good guideline for providing praise (positive feedback) to employees?

Answer 8

should be sincere, timely and related to a specific accomplishment

Question 9

Which example does NOT fit the criteria for a good employee reward?

Answer 9

providing 3% match on retirement plan at annual review for all professional employees for a job well done.

Question 10

What is the title of the person employed by the academic program who is responsible for all aspects of the student’s clinical education?

Answer 10

Academic Fieldwork Coordinator

Question 11

How often does the fieldwork contract need to be reviewed and updated?

Answer 11

every 5 years

Question 12

In addition to revoking a license what are some less harsh methods of discliplinary action? (choose all that apply)

Answer 12

peer review of records and mentoring, payment of fine, continuing education mandated

Question 13

What three points of care require the OT to be actively involved?

Answer 13

initial evaluation, development of treatment plan, determining need to continue or discharge from services

Question 14

In addition to a fee, what is required of the OT to renew a state license?

Answer 14

The correct answer is: complete acceptable continuing competency activities

Question 15

Who is responsible for regulating occupational therapy at the state level?

Answer 15

State Regulatory Board

Question 16

Low scores in what two areas of the AOTA FWPE (fieldwork performance evaluation) result in automatic failure for students during Level II fieldwork? (choose two)

Answer 16

safety errors with patients, unethical behavior

Question 17

When can an occupational therapist be a fieldwork educator who can supervise OT students on their level II placement?

Answer 17

One year from the date they pass their NBCOT exam

Question 18

The AOTA document Guidelines for Supervision, Roles, and Responsibilities During the Delivery of Occupational Therapy Services asserts the following about aides

Answer 18

Aides do not provide skilled occupational therapy services

Question 19

What governing body assures that The Sage Colleges OT program is adhering to established standards for fieldwork education?

Answer 19

Accreditation Council for Occupational Therapy (ACOTE)

Question 20

Which best describes accreditation in the United States?

Answer 20

A voluntary system of evaluating organizations to assure they are meeting a level of performance, integrity, and quality

Question 21

in evaluating Occupational Therapy, service hospitals commonly use what comprehensive management tool?

Answer 21

Continous Quality Improvement (CQI).

Question 22

What are the three external forces that create change in an occupational therapy practice?

Answer 22

reimbursement, regulations, accreditation

Question 23

In what year was OT created as a profession?

Answer 23

1917

Question 24

What is the list of targeted problematic areas that Joint Commission prescribes specific activities to assure less potential for patient harm?

Answer 24

National Patient Safety Goals

Question 25

Which best describes CARF accreditation?

Answer 25

a system of recognizing the performance of human service organizations including medical rehab, adult day services, and assisted living centers

Question 26

What is NBCOT role in Occupational Therapy Profession ?

Answer 26

Provides exam to assure competency, after passing allows for use of R in OTR/L

Question 27

Practical philosophies of everyday leaders suggest a strong leader will “control their language”. What is this philosophy referring to?

Answer 27

phrasing language in a positive manner

Question 28

What type of leader focuses on rewards and penalties for motivating employees?

Answer 28

transactional leader

Question 29

What are the Four Es of communication?

Answer 29

Engaging, empathizing, educating, and enlisting.

Question 30

What is one of the three reasons that leaders are crucial?

Answer 30

they help manage through times of change

Question 31

Research suggests, which of the following leadership styles generates greater follower effectiveness and satisfaction?

Answer 31

transformational

Question 32

What is one element of a well-managed follow up discussion to a conflict?

Answer 32

moves quickly from what happened to what can be done to make the situation better in future

Question 33

Which of the following are legal grounds for immediate dismissal?

Answer 33

false documentation

. fraudulent billing

Question 34

Who develops and oversees the standards that the faculty and program director at The Sage Colleges follow in development of our curriculum?

Answer 34

Accreditation Council for Occupational Therapy Education.

Question 35

Once hired, typically, when is the first performance appraisal

Answer 35

3 months

Question 36

Who would likely use the SAFECOM?

Answer 36

occupational therapist considering becoming a fieldwork supervisor

Question 37

What is the preferred title in the United States for the occupational therapy practitioner who supervises and educates entry-level OT and OTA students during Level I or II fieldwork?

Answer 37

fieldwork educator

Question 38

How many full time equivalent OTA can one OT supervise in New York state?

Answer 38

5

Question 39

What two key purposes of defining a scope of practice? (choose two)

Answer 39

assists in resolution of complaints involving fraudulent or negligent OT care

protects the OT from another professional challenging their qualifications

Question 40

What is the assessment that is used to guide the fieldwork educator and student in determining if the placement is offering a just-right challenge to the student?

Answer 40

FEAT

Question 41

Who lobbied to be sure the Patient Protection and Affordable Care Act included occupational therapy as a reimbursable profession?

Answer 41

AOTA Federal Affairs

Question 42

During a Joint Commission visit to the occupational therapy department which of the following are least likely to be part of the visit

Answer 42

review billing records of the past month related to a specific type of insurance