ch13

Question 1

What is the role of a human resource department?

Answer 1

the department responsible for oversight and interpretation of the organizations recruitment, management, and termination of employees.

Question 2

What classification of personnel are considered OT personnel according to AOTA?

Answer 2

OTs, OTAs, OTS, OTAS, OT aid

Question 3

Who oversees the standards of education for OT and OTA programs?

Answer 3

ACOTE

Question 4

What are the steps included in the recruitment process?

Answer 4

identify position and create or update job description, advertise the position to attract applicants, screen applicants, interview candidates, contact references, extend offer, follow up

Question 5

What does the research by Fyock suggest is the number one thing that support retention due to employee satisfaction

Answer 5

good communication is top choice

Question 6

How often are performance reviews typically (including the first year of hire)

Answer 6

after a probationary period , usually 90 days for professionals, again at 1 years anniversary and annually after that.

Question 7

What is included in the performance review (sometimes referred to as management by objectives method?

Answer 7

employee and manager discuss the self assessment and the managers performance review and then develop an action plan for accomplishing the employees and managers goals for the employee during the next year

Question 8

Identify five legal grounds for immediate dismissal.

Answer 8

fraudulent billing, unsafe client practices, false documentation, stealing, and ethical misconduct.