quiz 6 Flashcards

1
Q

implicit bias

A

we have a bias when, rather than being neutral, we have a preference for a person or group of people. we use the term “implicit bias” to describe when we have attitudes toward people or associate stereotypes with them without our conscious knowledge. implicit bias can become an explicit bias

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2
Q

explicit bias

A

individuals are aware of their prejudices and attitudes toward certain groups. positive or negative preferences for a particular group are conscious

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3
Q

stage 1

A

focusing on certain sights, sounds, tastes, touches, or smells, in our environment

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4
Q

salience

A

the degree to which particular people or aspects of their communication attract our attention, loud/catchy

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5
Q

selective exposure

A

reinforces pre-existing views; when you focus on information that confirms current attitudes

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6
Q

change blindness

A

fail to detect change, don’t notice it. something changes without being noticed by the observer

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7
Q

stage 2 - organization

A

structuring information into a coherent pattern

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8
Q

punctuation

A

structuring information into a chronological sequence that matches how your experienced the order of events

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9
Q

stage 3 - interpretation

A

assigning meaning to information

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10
Q

schemata

A

mental structures that contain information

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11
Q

confirmation bias

A

to search for or interpret information in a way that confirms ones preconceptions

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12
Q

internal attributes

A

presume that a persons communication or behavior stems from internal causes, character/personality

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13
Q

external attributes

A

a person’s communications are caused by factors unrelated to personal qualities, situational/outside

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14
Q

fundamental attribution error

A

the tendency to attribute others behaviors solely to internal causes rather than external ones

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15
Q

ingroupers

A

people who are fundamentally similar to yourself

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16
Q

outgroupers

A

people who aren’t similar to you

17
Q

empathy (single)

A

feeling “into” others thoughts and emotions, perspective taking, and empathic concern

18
Q

_____ of people with empathic leaders reported their workplace was inclusive compared with only _____ of those with less empathetic leadership

A

50%, 17%

19
Q

perception checking

A

check your: punctuation, knowledge, attributions, personal, influences, impressions

20
Q

gestalt

A

a general sense of positive or negative

21
Q

positively bias

A

when gestalts are formed, they are more likely to be positive than negative

22
Q

halo effect

A

positively interpret what someone says or does because we have a positive gestalt

23
Q

negativity bias

A

place emphasis on the negative info

24
Q

horn effect

A

negatively interpret what someone does because we have a negative gestalt

25
Q

emotional intelligence

A

the ability to interpret emotions accurately and to use this information to manage emotions, communicate them competently, and solve relationship problems

26
Q

emotional intelligence is responsible for _____ of job success and _____ of fortune 500 companies use emotional intelligence training

A

58%, 75%

27
Q

self awarness

A

the ability to recognize and understand your own emotions. you are aware of how others perceive you and the impact you have on others

28
Q

self regulation

A

managing your emotions. you show certain emotions appropriately depending on what is necessary and beneficial

29
Q

motivation

A

passion to fulfill inner needs and goals. set goals, take initiative, and be action-oriented

30
Q

empathy

A

understand other people’s feelings and see things from their point of view. feeling into others thoughts and emotions

31
Q

social skills

A

being able to interact well with others, active listening, strong interpersonal communication

32
Q

primary emotions

A

consist of behavioral displays across cultures: joy, surprise, sadness, anger, fear, disgust

33
Q

_____ experienced sadness, _____ experienced anger, and _____ experienced enjoyment the day before

A

27%, 23%, 72%

34
Q

blended emotions

A

feel two or more primary emotions simultaneously

35
Q

emotional contaigion

A

when the experience of the same emotion rapidly spreads from one person to others

36
Q

emotion sharing

A

disclosing emotions, talking about them, pondering them

37
Q

universal grief ecperiences

A

but no one grieves/experiences it the same

38
Q

emotion sharing grief

A

talking, support groups