quiz 1 Flashcards

1
Q

organizational status

A

structured hierarchically, equality, and inequality of power

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2
Q

intimacy

A

work focused, or more personal

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3
Q

choice

A

who we willingly engage with

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4
Q

workplace values

A

beliefs about work performances, dedication, relationships

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5
Q

workplace norms

A

guidelines for appropriate language, communication, relationships

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6
Q

workplace artifacts

A

objects, structures, physical, layout, dress code

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7
Q

quiet-quitting

A

those who show up to work and do the minimum required but not much else. taking a step back from extra work, committees, and socialization with coworkers

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8
Q

statistic - in 2022, what percent of the workforce was considering leaving their jobs in the coming year due to unsustainable workloads?

A

43%

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9
Q

nature of information

A

type of information that flows, work/rumors

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10
Q

modality/sensory channels

A

face to face, email, video

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11
Q

virtual networks

A

only through online

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12
Q

network density

A

how connected each member is

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13
Q

workplace cliques

A

coworkers who share the same values, can be positive and negative

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14
Q

defensive climate

A

unfriendly, rigid, and unsupportive

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15
Q

supportive climate

A

warm, open, and supportive

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16
Q

cyberslacking

A

spending time using the internet at work for reasons not related to your job

17
Q

statistic - what percentage of employees waste around 30 minutes a day on social media/internet?

A

31%

18
Q

mixed status relationship

A

relationship with different status

19
Q

supervisory relationships

A

one person outranks and supervises another

20
Q

upward communication

A

communication from subordinates to superiors

21
Q

advocacy

A

messages with your supervisors preferences

22
Q

downward communication

A

communication with subordinates

23
Q

workplace romances

A

romances in the workplace–women can suffer more negative consequences

24
Q

statistic - what percent of US workers are currently involved or have been involved in workplace romance?

A

33%

25
Q

statistic - what percent of americans have suffered abusive conduct at work?

A

30%

26
Q

statistic - an estimated amount of how many americans are bullied at work?

A

48.6 million

27
Q

workplace bullying

A

unethical and unfavorable treatment of others

28
Q

quid pro quo harassment

A

supervisor wants sexual favors

29
Q

hostile work environment

A

an intimidating, hostile, or offensive work environment because of sexual conduct or gender-based hostility

30
Q

nonassertive

A

don’t assert your rights, fail to stand up for self

31
Q

aggresive

A

think little of others, others rights may be violated

32
Q

assertive

A

act in your own best interest, direct, honest

33
Q

workplace telepressure

A

pressure to always be connected to the workplace and respond immediately to workplace communication

34
Q

professional peers

A

employees holding positions of similar organizational status who have no formal authority over one another

35
Q

information peers

A

equivalent status coworkers with whom our communications is limited to work-related content

36
Q

collegial peers

A

coworkers we consider friends

37
Q

special peers

A

equivalent status coworkers with whom we share very high levels of emotional support, career related feedback, and trust

38
Q

virtual peers

A

coworkers who communicate mainly through phone, email and video chat