Quality Management Processes Flashcards
Looking at the project practices of comparable projects
Plan Quality
Benchmarking
Measuring 4 of the doors produced, rather than all 400
Control Quality
Statistical sampling
Identifying the factors that influence particular variables of a product or process
Plan Quality
Design of experiments
Analyzing a chart of problems to find the most frequent one in order to determine if processes need to be improved
Perform Quality Assurance
Pareto diagram
Comparing the expense of quality efforts to the return on that investment
Plan Quality
Cost-benefit analysis
Determining what will be an acceptable range to define a stable performance
Plan Qualty
Control Chart
Comparing what was done to what was documented as needing to be done
Control Quality
Checklists
Selecting 3 of 12 activity durations for a work group that will be used to compare planned vs actual
Plan Quality
Statistical sampling
Graphically representing a process to determine where a process that is achieving low-quality results might be failing
Control Quality
Flowcharting
Taking measurements and comparing them tp upper and lower thresholds of variance
Control Quality
Control chart
Collecting data about defects discovered during inspection
Control Quality
Checksheet
Analyzing a graphic with an organized series of lines displaying issues that might have led to a defect to examine if the proper process was followed
Perform Quality Assurance
Cause and effect diagram
Showing data in the form of bars to measure and plot how frequently a problem occurred
Control Quality
Histogram
Collecting many data points to look at the pattern of relationships or correlation between two variables
Control Quality
Scatter diagram
Using a bar chart to show how many problems occurred for each cause and arranging according to the frequency the problems occurred
Control Quality
Pareto Diagram
