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Q1 ORAL COMM Flashcards

1
Q

The word communication is derived from the Latin terms “cum munis” (____) and “communicare” (____).

A

to make common
to share

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2
Q

The word communication is derived from the Latin terms “____” (to share) and “____” (to make common).

A

cum munis
communicare

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3
Q

Defined as the exchange of information,
thoughts, ideas, feelings, and the like.

A

Communication

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4
Q

Process in which people share information, ideas, and feelings to construct meaning, establish relations, and build understanding.

A

Communication

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5
Q

Communication takes place through the exchange of verbal and nonverbal messages (____).

People and date

A

Brooks & Heath, 1993

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6
Q

It is a meaningful exchange that involves not only the spoken and written word but also body language, personal mannerisms and style, and the physical environment – anything that adds meaning to a message.

People and date

A

Hybels & Weaver, 1998

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7
Q

Communication is not static. It is not fixed but always changing. As it deals with change of behavior it changes constantly.

COMMUNICATION AS A PROCESS

A

Communication is dynamic

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8
Q

Simple speech communication occurs within a larger system. It is a system itself composed of interrelated and interdependent elements working together to achieve a desired outcome.

COMMUNICATION AS A PROCESS

A

Communication is systematic

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9
Q

Characteristic of this communication is the fact that each communication event is a unique combination of people, messages, and situations that operate to achieve some
definite purpose.

COMMUNICATION AS A PROCESS

A

Communication is transactional

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10
Q

Communication takes place with an intention to achieve some outcome. In this process it must adapt to change. The ability to adjust and adapt to changing situation is a characteristic of effective communication.

COMMUNICATION AS A PROCESS

A

Communication is adaptive

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11
Q

Communication has no beginning and no end. We can consider communication as a product of a previous communication event that proceeds to another communication situation.

COMMUNICATION AS A PROCESS

A

Communication is continuous

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12
Q

Key Factors for Effective Communication

A

Listening
Speaking
Understanding

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13
Q

Five Elements of Communication

A

Sender
Receiver
Message
Channel
Feedback

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14
Q

The ____ or source of communication and
responds to a stimulus and decides to ____ or transmit it in the form of message (or a “code”) through a channel or means of communication.

A

Speaker
Encode

or Encoder

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15
Q

The ____ decodes or interprets the message sent and responds accordingly based on his interpretation of the message.

A

Receiver

or Decoder

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16
Q

It contains information its opinions thoughts and emotions it is basically what the sender wants to say to the receiver.

A

Message

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17
Q

It is the medium or the means of
communication.

A

Channel

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18
Q

This response comes in the form of ____ sent to the original source of communication (sender).

A

Feedback

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19
Q

____ to communication sometimes block the transmission of the message thereby creating misunderstanding.

A

Barriers

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20
Q

The ____ explains the process of one-way communication, whereby a sender transmits a message and a receiver absorbs it.

A

Linear Communication Model

Has no direct feedback to the sender.

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21
Q

Called as “the mother of all models.”

A

Shannon-Weaver Model of Communication

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22
Q

It is a linear model of communication that provides a framework for analyzing how messages are sent and received.

A

Shannon-Weaver Model of Communication

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23
Q

Deals with exchange of ideas and messages
taking place both ways from sender to receiver and vice-versa.

A

Interactive Communication Model

Also known as the convergence model

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24
Q

Also known as the convergence model

A

Interactive Communication Model

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25
Q

Example of the interactive model

A

Schramm Model of Communication

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26
Q

It is the process of continuous change and transformation where every component is changing such as the people, their environments and the medium used. Due to this, it assumes the communicators to be independent and act any way they want.

A

Transactional Communication Model

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27
Q

May occur when problems in any of the elements involved arise.

A

Communication breakdown

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28
Q

Are the natural or environmental condition that act as a barrier in communication in sending the message from sender to receiver.

Barriers to Communication

A

Physical Barriers

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29
Q

These refer to social and personal issues of a speaker towards communicating with others.

Barriers to Communication

A

Psychological Barriers

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30
Q

Pertain to communication problems encountered by people regarding their intrinsic values, beliefs, and traditions in conflict with others. People’s culture affect the way they communicate and relate to others.

Barriers to Communication

A

Cultural Barriers

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31
Q

Pertain to conflicts with regards to language and word meanings.

Barriers to Communication

A

Linguistic Barriers

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32
Q

It means that our body is not at its best condition.

Barriers to Communication

A

Physiological Barriers

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33
Q

Are the sight, sound and other stimuli that draw people’s attention away from intended meaning.

Classification of Noise

A

External Noises

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34
Q

Are the thoughts and feelings that interfere with meaning.

Classification of Noise

A

Internal noises

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35
Q

These are the alternate meaning
aroused by speaker’s symbol.

Classification of Noise

A

Semantic Noises

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36
Q

It is important to whole communication process.

7Cs of Effective Communication

A

COMPLETENESS

PPT definition is very vague, but completeness is self-explanatory

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37
Q

Irrelevant information should not be included.

7Cs of Effective Communication

A

CONCISENESS

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38
Q

This will result in building rapport or connection with the audience.

7Cs of Effective Communication

A

CONSIDERATION

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39
Q

This will make the receiver
to understand the message better.

7Cs of Effective Communication

A

CONCRETENESS

PPT definition is very vague. Concreteness is something to do with how “solid” your evidences are and the message as a whole.

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40
Q

This implies the good choice of words and language and a consideration of the audience’s perspectives and feelings.

7Cs of Effective Communication

A

COURTESY

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41
Q

It implies the use of simple and specific words to express ideas.

7Cs of Effective Communication

A

CLEARNESS

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42
Q

Avoiding mistakes in grammar helps to boost the credibility and effectiveness of the message.

7Cs of Effective Communication

A

CORRECTNESS

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43
Q

What are Buhler’s Three Functions of Communication

A

Expression
Appeal
Representation

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44
Q

The expression of the speaker’s attitude towards the topic.

Buhler’s Three Functions of Communication

A

Expression

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45
Q

The intended effect on the listener.

Buhler’s Three Functions of Communication

A

Appeal

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46
Q

The content or the topic.

Buhler’s Three Functions of Communication

A

Representation

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47
Q

Jakobson’s Six Functions of Communication

A

Emotive
Conative
Referential
Metalingual
Phatic
Poetic

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48
Q

Focuses on the receiver or addressee.

Jakobson’s Six Functions of Communication

A

Emotive

The same with Expression in Buhler’s function)

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49
Q

Focuses on the sender or receiver.

Jakobson’s Six Functions of Communication

A

Conative

The same with Appeal of Buhler’s function

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50
Q

Focuses on the context.

Jakobson’s Six Functions of Communication

A

Referential

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51
Q

Focuses on the code or language being used.

Jakobson’s Six Functions of Communication

A

Metalingual

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52
Q

Focuses on the contact between the speaker and the listener.

Jakobson’s Six Functions of Communication

A

Phatic

53
Q

Focuses on the “message for its own sake.”

Jakobson’s Six Functions of Communication

A

Poetic

54
Q

Halliday’s Seven Functions of Communication

A

Instrumental
Regulatory
Interactional
Personal
Heuristics
Imaginative
Representational

55
Q

Language is used to express needs.

Halliday’s Seven Functions of Communication

A

Instrumental

56
Q

Language is used to tell others what to do.

Halliday’s Seven Functions of Communication

A

Regulatory

57
Q

Language is used to establish relations
with others.

Halliday’s Seven Functions of Communication

A

Interactional

58
Q

Language is used to express insights and feelings.

Halliday’s Seven Functions of Communication

A

Personal

59
Q

Language is used to seek knowledge.

Halliday’s Seven Functions of Communication

A

Heuristics

60
Q

Language is used to tell stories.

Halliday’s Seven Functions of Communication

A

Imaginative

61
Q

Language is used to deliver
information.

Halliday’s Seven Functions of Communication

A

Representational

62
Q

Main Functions of Communication

A

Motivation
Information Dissemination
Control or Regulation
Emotional Expression
Social Interaction

63
Q

It refers to a person using a language to express desires, needs, wants, likes and dislikes, inclinations, choices and aspirations.

Main Functions of Communication

A

Motivation

64
Q

It is the most basic function of communication that
provides data information for effective completion of tasks solutions, of problems and elimination of uncertainty.

Main Functions of Communication

A

Information Dissemination

65
Q

It can be used to control the behavior of human
beings. It can be used to regulate the nature and amount of activities humans engage in.

Main Functions of Communication

A

Control or Regulation

66
Q

It is a manifestation of one’s internal emotional state.

Main Functions of Communication

A

Emotional Expression

67
Q

Communication allows acting and reacting to the behavior of people around us, but rebuilding our thoughts and feelings release reactions from others.

Main Functions of Communication

A

Social Interaction

68
Q

It happens when a speaker motivates someone or a group by using his or her skills in communication towards self-assessment, confidence, knowledge, etc.

A

Positive Motivation

69
Q

It can lead either to communication
apprehension and social anxiety.

A

Negative Motivation

70
Q

It is the process of releasing and thereby providing relief from strong or repressed emotions here, it helps people express their feelings and emotions.

A

Catharsis

71
Q

Words are used to relay the message.

A

Verbal Communication

72
Q

Behavior is used to convey and represent meanings.

A

Non-verbal Communication

73
Q

Verbal communication
consists of ____, ____, ____, and ____.

A

Speaking
Listening
Writing
Reading

74
Q

Verbal Communication
is divided into:

A

Oral Communication
Verbal Communication

75
Q

Skills Required for Effective Verbal Communication

A

Volume
Enunciation and Pronunciation
Pitch
Stress
Phrasing
Speed

76
Q

It refers to the loudness of your
voice.

Skills Required for Effective Verbal Communication

A

Volume

77
Q

Refers to the proper pronunciation of the sounds on a word or blending of sounds to produce a word.

Skills Required for Effective Verbal Communication

A

Enunciation and Pronunciation

78
Q

This refers to the frequency of your voice.

Skills Required for Effective Verbal Communication

A

Pitch

79
Q

This refers to the emphasis on a certain word.

Skills Required for Effective Verbal Communication

A

Stress

80
Q

It refers to how you group the words in a sentence.

Skills Required for Effective Verbal Communication

A

Phrasing

81
Q

It refers to how quickly you speak.

Skills Required for Effective Verbal Communication

A

Speed

82
Q

Aspects of Verbal Communication

A

Appropriateness
Brevity
Clarity
Ethics
Vividness

83
Q

The language used should be appropriate to the environment or occasion.

Aspects of Verbal Communication

A

Appropriateness

84
Q

Use simple and precise words and
avoid fillers and in substantial.

Aspects of Verbal Communication

A

Brevity

85
Q

Clearly state your message and
express your ideas and feelings.

Aspects of Verbal Communication

A

Clarity

86
Q

Words should be carefully chosen in consideration of the gender roles ethnicity preferences and status of the people you are talking to.

Aspects of Verbal Communication

A

Ethics

87
Q

Find ways to charm your audience through the use of vivid words.

Aspects of Verbal Communication

A

Vividness

88
Q

Includes all unwritten and unspoken messages, both intentional and unintentional.

A

Non-verbal Communication

89
Q

Strategies for Non-verbal Communication

A

Eye Contact
Facial Expressions
Head Movements and Body Movements
Posture
Proximity
Personal Appearance

90
Q

By looking at the listeners as we speak, we can
engage them in the communicative process taking
place.

Strategies for Non-verbal Communication

A

Eye Contact

91
Q

It makes the message more meaningful.

Strategies for Non-verbal Communication

A

Facial Expressions

Very vague definition from the PPT, but this is self-explanatory

92
Q

We can turn our head and move our arms, hands,
legs and feet to emphasize certain points.

Strategies for Non-verbal Communication

A

Head Movements and Body Movements

93
Q

We should stand upright to attain a level of dignity or formality as we speak.

Strategies for Non-verbal Communication

A

Posture

94
Q

In public speaking situations, we can walk from one side to another so that we can reach out our audience on both the right side and the left side.

Strategies for Non-verbal Communication

A

Proximity

95
Q

Our clothing will be determined by the formality
that the communicative situation demands. We
should know when to dress in business attire, semi-formal attire or casual attire.

Strategies for Non-verbal Communication

A

Personal Appearance

96
Q

Types of Speech Context

A

Intrapersonal
Interpersonal
Public
Mass Communication

97
Q

It is the communication within
oneself.

Types of Speech Context

A

Intrapersonal

98
Q

It is a communication which involves more than one person.

Types of Speech Context

A

Interpersonal

99
Q

Types of Interpersonal Communication

Types of Speech Context

A

Dyad Communication
Small Group

100
Q

It consists of only two participants who are formally and informally interacting with each other verbally and nonverbally.

Types of Speech Context

A

Dyad Communication

101
Q

It consists of three to 12 people exchanging views on a common topic or aiming at a common goal face to face.

Types of Speech Context

A

Small Group

102
Q

This type refers to communication that requires you to deliver or send the message before or in front of a group.

Types of Speech Context

A

Public

103
Q

This refers to communication that takes place through television, radio, newspapers, magazines, books, billboards, internet, and other types of media.

Types of Speech Context

A

Mass Communication

104
Q

An ____ communicates knowledge
and understanding about a process, an event, a
person or place, an object, or a concept.

Types of Speech According to Purpose

A

Informative Speech/Expository Speech

105
Q

Types of Informative Speech

A

Speeches about objects
Speeches about processes
Speeches about events
Speeches about concepts

106
Q

When you deliver a ____, you want to inspire others to do something or take your side on an issue.

Types of Speech According to Purpose

A

Persuasive Speech

107
Q

The speaker provides pleasure and enjoyment that will make the audience laugh and identify information.

Types of Speech According to Purpose

A

Entertainment Speech

108
Q

It is a way to stir up people’s higher order values and plant positive and valid ideals in life.

Types of Speech According to Purpose

A

Inspirational Speech

109
Q

This speech is prepared a head of time and written out word for word. The speaker them uses the script while giving the speech.

Types of Speech According to Delivery

A

Manuscript Speech

110
Q

This speech is written out a head of time, just like the manuscript; however, no notes are used when giving the speech.

Types of Speech According to Delivery

A

Memorized Speech

111
Q

The ____ is a speech that has limited preparation and uses partial notes during the delivery.

Types of Speech According to Delivery

A

Extemporaneous Speech

112
Q

An ____ is one
that has no notes, and the
speaker has almost no time
in preparing the speech.

Types of Speech According to Delivery

A

Impromptu Speech

113
Q

Types of Speech Style

A

Intimate
Casual
Consultative
Formal
Frozen

114
Q

This style is used in conversations between friends and insiders who have something to share and have shared background information.

Types of Speech Style

A

Casual

114
Q

This style is used in conversations between people who are very close and know each other quite well because having maximum of shared background information.

Types of Speech Style

A

Intimate

114
Q
  • This speech style uses listener participationand feedback.
  • In this style the speaker does not usually plan what we want to say.
  • Sentences tend to be shorter and spontaneous.

Types of Speech Style

A

Consultative

115
Q
  • It uses formal words and expression.
  • This speech style is expected to be presented in complete sentences with specific word usage.

Types of Speech Style

A

Formal

116
Q

It is the most formal communicative style that is
often used in respectful situation or formal
ceremony.

Types of Speech Style

A

Frozen

116
Q

____ are the speaker’s utterances which convey meaning and make listeners do specific things.

A

Speech Acts

117
Q

Three Types of Speech Act

A

Locutionary
Illocutionary
Perlocutionary

118
Q

It is not just saying something itself, but the act of saying something with the intention of: stating an opinion, confirming or denying something.

Three Types of Speech Act

A

Illocutionary Act

118
Q

This act happens with the utterance of a sound, a
word, or even a phrase as a natural unit of speech.

Three Types of Speech Act

A

Locutionary Act

119
Q

Classification of Illocution

A

Assertive
Directive
Comissive
Expressive
Declaration

120
Q

The speaker commits to something being the case.

Classification of Illocution

A

Assertive

121
Q

The speaker gets the addressee to do something.

Classification of Illocution

A

Directive

122
Q

The speaker commits to some future course of action.

Classification of Illocution

A

Comissive

123
Q

The speaker expresses his thoughts about something or certain situation.

Classification of Illocution

A

Expressive

124
Q

The speaker brings about immediate changes in the state of affairs solely in virtue of the utterance.

Classification of Illocution

A

Declaration

125
Q

It is an act that refers to the act of effects which may be intended or not, the utterance has on the behavior, thoughts, and feelings of addressee.

Three Types of Speech Act

A

Perlocutionary Act

Mondez (6 decks)

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