Q1 - Module 3: Job Analysis & Job Design

Question 1

Job description

Answer 1

A document that lists the tasks, duties and responsibilities of a job to be performed along with the skills, knowledge and abilities or competencies needed to successfully perform the work

Question 2

Job analysis

Answer 2

Process of obtaining info about jobs by determining the duties, tasks, or activities and the skills, knowledge, and abilities associated with the jobs

Question 3

Purpose of job analysis

Answer 3

Information is used for:
Recruitment
Selection
Performance management
Training and development
Health and safety
Compensation

Question 4

Job analysis data collection methods

Answer 4

Questionnaires
Interviews
Diaries
Observations

Question 5

3 ways to obtain job information

Answer 5

Employees
Supervisor
Online job profiles

Question 6

Contents of a job description

Answer 6

Job title
Summary of job
Job specifications
Standards of performance
Job duties and responsibilities
Date of job description
Name of person who writes job description

Question 7

One size fits one idea

Answer 7

Avoiding tools that standardize roles such as rigid career paths, competency models, etc. Focus on teams to remove the feeling of standardization too

Question 8

Human-centric approach to job hiring

Answer 8

Detailed in explaining reasons for why an employee was selected and how their specific strengths can add value to the organization

Question 9

Job posting

Answer 9

Used to attract candidates and should be a realistic summary of what the job is like

Question 10

Job design

Answer 10

Process of defining and organizing tasks, roles, and other processes to achieve employee goals and organization effectiveness

Question 11

Three job design considerations

Answer 11

Industrial engineering
Motivational
Ergonomics

Question 12

Industrial engineering considerations

Answer 12

A field of study concerned with analyzing work methods and establishing time standards. A disciplined and objective approach, however may be negative on employee motivation and satisfaction

Question 13

Motivational considerations (5 ways)

Answer 13

An approach based on heightening employee satisfaction and motivation
Job enrichment
Job enlargement
Job crafting
Job rotation
Hackman’s job characteristics model

Question 14

Job enrichment

Answer 14

Higher responsibilities, adding more meaning to the job

Question 15

Job enlargement

Answer 15

Expands the tasks of the job

Question 16

Job crafting

Answer 16

Employees shape & customize their own work to enhance motivation

Question 17

Job rotation

Answer 17

Employees move from one job to another to learn new tasks (Ex: manufacturing jobs)

Question 18

Hackman’s job characteristics model

Answer 18

Skill variety, task identity, task significance, autonomy, feedback

Question 19

Task identity

Answer 19

Allows the employee to see how your task fits into the bigger picture

Question 20

Ergonomic considerations

Answer 20

“Fit the job to the person and not the person to the job”

Design simple, efficient and safe work environments to improve health and safety and performance. Does not include just the workstation, but the job itself