Q1 - Module 2: Introduction to HR & Strategic Value of HR

Question 1

Human Resources (HR)

Answer 1

An integrated set of systems, practices, and policies in an organization that focuses on the effective deployment and development of its employees

Question 2

Role of managers

Answer 2

Determining work and job design
Promoting a culture of well-being
Making hiring & firing decisions
Coaching & developing employees, reviewing performance, conflict management

Question 3

Role of HR department

Answer 3

Develop leaders
Coach and educate managers
Provide advice, data & other tools to managers
Align HR strategies with business strategies

Question 4

Role of employees

Answer 4

Managing UP
Leadership at all levels
Owning their development, performance, etc

Question 5

Role of upper management

Answer 5

To be involved
Support initiatives
Lead by example
Make HR a priority and give them a seat at the table

Question 6

Business strategy

Answer 6

A strategy that gives a business a competitive advantage or an edge over its competition

eg: productivity, price, quality, delivery, service