Purposive Communication Flashcards
This is an act or process of transmitting information, meanings, feelings, and ideas through the exchange of participant’s verbal and nonverbal messages.
Communication
The word “Communication” is derived from the Latin word [blank], which means to [blank].
communis; confer with other
This refers to the process of human beings responding to the symbolic behavior of other people. Also, who said this?
Communication; Adler and Rodman
Communication is changing constantly. This means that communication is?
Dynamic
The elements of communication are working together to achieve its desired outcome. This means that communication is?
Systematic
Communication events are a unique combination of people, messages, and situations. This means that communication is?
Transactional
For communication to achieve its purpose, it must adapt to changes. This means that communication is?
Adaptive
Communication is an ongoing process with no beginning and end. This means that communication is?
Continuous
The one who sends the message is what component of communication?
Sender
This is the process of selecting a code or language to express intentions, thoughts, and feelings to a specific receiver.
Encoding
This is the process of interpreting a message; identifying the code and changing it into its appropriate meaning.
Decoding
The key idea to be communicated is what component of communication?
Message
To whom the message is aimed is what component of communication?
Receiver
The medium by which the message is transmitted is what component of communication?
Channel
This can be verbal or nonverbal; it helps the receiver to confirm the right interpretation of the message. What component of communication is this?
Feedback
One of the barriers which interferes with the communication is what component of communication?
Noise
These barriers are caused due to improper communication between the sender and the receiver. This is also known as language barriers.
Semantic barriers
A communication barrier referring to the sender/receiver’s state of mind (which can make it difficult to understand the information that’s being conveyed, leading to misunderstanding).
Psychological barriers
A communication barrier that arises due to certain factors such as faulty equipment, noise, closed doors, and cabins that may cause the information sent to become distorted.
Physical barriers
This is the time and place in which communication occurs.
Communicative Solution
A communication barrier caused by the structure or the rules and regulations present in an organization.
Organizational barriers
A communication barrier that arises due to a lack of similarities among the different cultures across the world.
Cultural barriers
What are the 7Cs of Communication?
Cle-Con-Con-Com-Cor-Cour-Coh
- Clear
- Concise
- Concrete
- Complete
- Correct
- Courteous
- Coherent
Any material things that signifies (e.g. facial expression, image)
Signifier
The concept that a signifier refers to is called?
Signified
A communication barrier that arises when the sender/receiver is not in a position to clearly express or receive messages due to bodily issues like dyslexia, deafness, nerve disorders, stress, etc.
Physiological barriers
The study of the social meaning of the material placement of signs in the world. (Why is that sign placed in that spot specifically?)
Geosemiotics
The study of signs, symbols, and signification. It is the study of how meaning is created, not what it is. (What does this sign mean?)
Semiotics
Signs where the signifier resembles the signified (e.g. statues, cartoons, pictures)
Iconic signs
Signs where the signifier is caused by the signified, indicating a cause-and-effect relationship between the sign and the meaning of the sign (e.g. smoke signifies a fire)
Indexical Signs
The most basic or literal meaning of a sign (e.g. the word “black” signifies a certain hue of color).
Denotation
A branch of semiotics that illustrates that the process of semiosis is a “triadic relationship” between a sign or representamen (a first), an object (a second) and an interpretant (a third).
Peircean Semiotics
According to him, the sign consists of a signifier and signified.
(Clue: Plates are a sign and signifier.)
De Saussure (Saucer)
Who said “Communication is the sum of all things”?
Allen Louis
Who said “Communication is the transferring of information from one person to another”?
Henry Klutz
Who said “Communication is the exchange of ideals, feelings, and emotions between two or more persons”?
George Terry
Who said “The purpose of passing information and understanding between two persons…without bridge of communication”?
Keith Davis
Form of communication where the message is transmitted verbally (usually in person).
Verbal communication
Form of communication that includes paper, pen, documents, emails, etc. Indispensable for legal actions and formal business communication.
Written communication
Form of communication that is of spoken word (can be through phone, voice chat, video call, etc.)
Oral communication
A level of verbal communication done when you talk to yourself by thinking
Intrapersonal communication
A level of verbal communication done between and among people
Interpersonal communication
Type of interpersonal communication involving the sharing of ideas or information between TWO persons
Dyadic communication
Type of interpersonal communication involving a collaborative and systematic sharing of ideas and information among THREE to EIGHT persons.
Small Group Discussion
Type of interpersonal communication involving a speaker addressing an audience.
Large Group Communication/Public Communication
Type of interpersonal communication involving the usage of radio, television, etc., allowing the message to reach a very large audience
Mass communication
Form of communication that looks into the body language of the speaker.
Nonverbal Communication
What are the three elements of nonverbal communication?
Appearance, Body Language, Sounds
Type of nonverbal communication that studies spatial communication—how people perceive the physical environment around them.
Proxemics
This refers to space four or more feet away from our body; communication is formal and not intimate.
Public space
Refers to space four to twelve feet away from your body; has professional or casual interaction but not intimate and public.
Social space
Refers to space that starts at our body to four feet away from it; reserved from friends, acquaintances, and significant others.
Personal space
Refers to space 1.5 feet away from our body; reserved for only the closest friends, family, romantic partners.
Intimate space
A branch of nonverbal communication that refers to ways in which people and animals convey messages through the sense of touch.
Haptics
Refers to how people use space to communicate ownership
Territoriality
The study of movements (hands, arms, legs, and face movements).
Kinesics
It is the organ of emotions
Face
The study of how time affects communication.
Chronemics
Body language that refers to one’s head movements, facial expressions, etc.
Gestures
Behaviors that indicates internal state (e.g. anxiety)
Adaptors
Specific agreed on meanings
Emblems
Used to illustrate the verbal message they accompany
Illustrators
These gestures are used to acknowledge and communicate interests/attentiveness
Head movements and posture
Refers to the use of the face and eyes when communicating
Oculesics/eye contact
Smiles are powerful communicative signals. These are an example of?
Facial expressions
This is the study of paralanguage, including vocal quality.
Vocalics
The use of objects, clothes, or accessories to aid communication.
Object Language
Form of communication that uses visuals to convey messages such as signs, symbols, maps, graphs, etc.
Visual communication
This refers to the vertical and horizontal communication that flows through the path specified by the official hierarchical structure and related task requirements.
Formal Communication
Type of formal communication that flows from the higher level to the lower level. Superiors use this type of communication to transmit work-related information.
Downward communication
Type of formal communication that flows to the higher level of an organization. Employees use this type of communication to convey their situations and ideas to their superiors.
Upward communication
Type of formal communication that can be used between individuals and departments who are in the same hierarchical level.
Horizontal or Lateral communication
Type of formal communication that involves direct dialogue between employees of differing ranks who are not in the same chain of command.
Diagonal communication
Interactions held in a casual and conversational way are called?
Informal communication
A type of informal communication where one person communicates to another person, and then they go and communicate to another person.
Single strand
A type of informal communication where a group of people talk informally to each other
Gossip chain
A type of informal communication where each person randomly tells another person the same message.
Probability chain
A type of informal communication where a person randomly shares information to a group of people, and people from this group share the info to others.
Cluster chain
Communication that means talking to oneself
Intrapersonal
