Psychology - Social Influence: Explanations for conformity Informational/Normative Flashcards

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1
Q

What are the two process theories?

A

They explain why people conform - They are based on two basic human needs: the need to be right; the need to be liked

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2
Q

What is Informational social Influence?

A

Where you conform to the majority because you believe they have the right information: you are not sure

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3
Q

What type of process is informational social influence?

A

It is a cognitive process - You think about your actions and do what they do as they must have more information

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4
Q

When is Informational Social Influence Likely to occur?

A

In a Novel, ambiguous or crisis situation

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5
Q

What is Normative social Influence?

A

When we conform to the norm as we don’t want to look foolish

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6
Q

What type of Process is Normative social influence?

A

An Emotional Process - We want to be accepted so we conform

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7
Q

What is a Social Norm?

A

A social norm is something that is considered normal within a society

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8
Q

What is a strength of Informational Social Influence?

A

Jenne’s Jelly Bean Study

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9
Q

What was Jenne’s Jelly Bean Study?

A

A lab experiment where P’s were asked to estimate how many Jelly Beans were in a Jar and then were asked to discuss in groups and give a second private estimate

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10
Q

What were the results of Jenne’s Jelly Bean Study?

A

It was found that the 2nd private estimate moved closer to the group - especially in females - displaying Informational social influence as they believe others have more information than them

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11
Q

What is a weakness of Informational Social Influence?

A

Individual difference - Not everyone will react in the same way and that will therefore affect the DV of Jenne’s Jelly bean Study

Some people don’t conform due to personality and this explanation doesn’t suggest why

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12
Q

What is a Strength of Normative social influence?

A

The Hotel Towels Experiment

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13
Q

What was the Hotel Towels Experiment?

A

An independent group design where P’s had a letter on the door informing them that its better to reuse towels - one group was told 75% of guests reused towels

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14
Q

What were the results of the Hotel Towels Experiment?

A

25% more P’s reused their towels showing that they conformed to the perceived group behaviour - Normative Social Influence

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15
Q

What is a Negative of Normative Social influence?

A

Individual difference - Not everyone will react in the same way and that will therefore affect the DV of the Towel study

Some people don’t conform due to personality and this explanation doesn’t suggest why

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