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PSY 118 > PSY 118 CH 8 > Flashcards

PSY 118 CH 8 Flashcards

1
Q

INTERPERSONAL COMMUNICATION

A
  • AN INTERACTIONAL PROCESS IN WHICH ONE PERSON SENDS A MESSAGE TO ANOTHER.
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2
Q

THE SENDER

A

THE PERSON WHO INITATE THE MESSAGE

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3
Q

THE RECEIVER

A

THE PERSON WHO THE MESSAGE IS TARGETED

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4
Q

THE MESSAGE

A
  • INFORMATION THAT IS TRANSMITTED FROM THE SENDER TO THE RECEIVER
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5
Q

THE CHANNEL

A

the sensory means through which the message reaches the receiver ( can be facial verbal or non verbal (like facial expressions.)
-how did the message get to you?
-through, talking, texting, email, body langage.

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6
Q

noise

A
  • any stimulus which interferes with accurately expression or understanding a message (traffic, pop-up etc.)
  • side converations, stress , being hungry, which gets the way of communication, things that annoy you.
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7
Q

the context

A
  • the enviroment in which communication takes place
    -physical enviorment (like a classroom), the relationship ex; student teacher relationship.
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8
Q

HOW TO SPOT FAKE NEWS; CONSIDER THE SOURCE

A

-DOES THAT WEBSITE HAVE AN ANGEDA?
-IT IS OPINIONED OR IS IT FACTED?

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9
Q

HOW TO SPOT FAKE NEWS; CHECK THE AUTHOR?

A

-ARE THEY FACTUAL, ARE THEY REAL OR CREDIDIBLE? COULD THEY BE A BOT?

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10
Q

HOW TO SPOT FAKE NEWS; CHECK THE DATE

A

-REPOSTING OLD NEWS STORIES DOESNT MEAN THEYRE RELEVANT TO CURRENT EVENTS.

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11
Q

HOW TO SPOT FAKE NEWS; CHECK YOUR BIASES

A

-ARE YOU KEEPING AN OPENDED MINDED WHEN CHECKING CURRENT EVENTS?
-CONSIDER IF YOUR OWN BELIEFS COULD AFFECT UR JUDGEMENT.

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12
Q

HOW TO SPOT FAKE NEWS; READ BEYOND

A
  • HEADLINES CAN BE OUTRAGEOUS IN AN EFFORT TO GET CLICKS,,WHATS THE WHOLE STORY?
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13
Q

HOW TO SPOT FAKE NEWS; SUPPORTING SOURCES?

A
  • CLICK ON THOSE LINKS, AND DETERMINE IF THE GIVEN INFO GIVEN ACTUCALLY SUPPORTS THE STORY.
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14
Q

HOW TO SPOT FAKE NEWS; IS IT A JOKE?

A

-IF IT IS TOO OUTLANDISH, IT MIGHT BE SATIRE
- RESEARCH THE SITE AND AUTHOR TO BE SURE.

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15
Q

HOW TO SPOT FAKE NEWS; ASK THE EXPERTS

A

-ASK A LIBRIAN, OR CONSULT A FACT CHECKING SITE.

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16
Q

NON-VERBAL COMMUNICATION

A
  • is the transmision of meaning through symbols other than words/”
  • hand gesture, tone, facial-expression, posture, eye contact.
17
Q

general principles of non verbal communication

A

-it conveys emotions; facial expression and body posture conveys emotions
-it is mulitichannel; we use faical expressions, gesture, eye contact, tone
-it is ambigous (confusing).
-it may contract verbal messages
-it is culture bond.

18
Q

elements of nonverbal communication; proxemics

A

-the study of personal space

19
Q

elements of nonverbal communication; facial expressions

A

-convey basic emotions recognized by people around the world.
1.happy. 2.suprised 3.scared 4.sad 5.mad 6.disgusted

20
Q

elements of nonverbal communication; eye contact

A

-duration of eye contact is the most meaningful

21
Q

elements of nonverbal communication; kinecis

A

-the study of communication through body movements
-hand gestures emphasize the words we speak

22
Q

elements of nonverbal communication; touch

A

-conveys a variety of meaning

23
Q

polygraph

A

-device that records fuctutations in physiological arounsal as person answers questions.

24
Q

self disclosure

A

-the act of sharing information abt yourself with another person.

25
Q

what are the 4 elements of communication apprehension

A

-anxiety caused by having to talk with others’
-1.avodiance; choosing not to participate
-2.withdrawl- “clamming up” say as little as possible
- whispering and being quiet.
-3. disruption;inability to make fluent statements.
-4.overcommunication; e.g. nervous system.

26
Q

the nature of assertiveness; aggressive communication

A

-focuses on saying and getting what you want at the expenses of others
-dont care what others want.

27
Q

the nature of assertiveness; submissive;

A

-involves “giving in” to others

28
Q

the nature of assertiveness; Assertiveness

A

-involves acting in your own best interests by expressing ur thoughts directly/ honestly.

29
Q

listening;

A

-is more than just hearing (the physical experience of sound.)
-is voluntary / requires that we attend to and interpret what we hear.

30
Q

gender / verbal communication

A

W;less assertive in communication
M;more aggressive in communication
————————————————–
W;more rapport talk (convo amied at establishing connections/negotating relationships, having emotional connection and feelings.
M; more report talk (talk designed to provide information, give advice, men tend to find solutions to a problem.)
—————————————————————-
W;rely on self disclosure more than men.
Interrupt conversations more than women.

31
Q

styles of manging conflict; collaborating

A

(high concern for self and others)
-everyone wins, takes more trust + work
(+,+)
-Sarah and Alex demonstrate collaborating behavior in their relationship by actively working together to plan their vacation. Instead of prioritizing their individual preferences or compromising on their desires, they collaborate to create an itinerary that combines both of their interests. They communicate openly, compromise where necessary, and engage in joint decision-making to ensure that they both have a memorable and fulfilling experience.
- this where you both put 100% effort…
Involves working together with others to achieve a mutually beneficial outcome.
Focuses on finding win-win solutions where all parties’ needs and interests are met.

32
Q

styles of managing conflict; compromising

A

-moderate concern for self, and others
-you give a little, they give a little, to meet in the middle.
-Alex compromises by making extra time to spend with Sara, even though he initially wanted to play soccer. Meanwhile, Sara compromises by letting Alex go to his game, even though she initially wanted to go out to a restaurant. By finding a middle ground and considering each other’s desires, they ensure that both of them have the opportunity to enjoy their preferred activities while also prioritizing quality time together.
Involves reaching a middle ground or settling for a solution that partially satisfies each party’s interests.
Requires both parties to give up something in order to reach an agreement.
Can involve a trade-off where one party sacrifices their preferences or desires for the sake of resolving the conflict.

33
Q

styles of managing conflict; accommodating

A

-low concern for self high, high concern for others.)
(-,+)
- you put others, before ur needs
-u make ur own example

34
Q

styles of managing conflict; avoiding/with drawing

A

(low concern for self and others)
(-,-)
- dont want any part of the situation.
ex;Amanda, suggests visiting her in-laws for the holidays. Another family member, her sister-in-law, strongly opposes the idea and begins to express her concerns loudly. Instead of engaging in the escalating conflict, Amanda’s husband, John, quietly excuses himself from the conversation and leaves the room. John avoids getting involved in the conflict by physically withdrawing from the situation,

35
Q

styles of managing conflict; competing/ forcing

A

-(high concern for self, low concern for others.)
-force ur ideas on others (+,-)
Emily is adamant about going to the beach, as it’s herfavorite spot for relaxation. Lisa, on the other hand, prefers mountainous regions for hiking and exploring nature. Instead of discussing their preferences openly and trying to find a compromise,Emily insists on going to the beach and dismisses Lisa’s suggestions. She pressures her to agree with her choice, arguing that it’s the best option for both of them.

36
Q

barriers to effective communication; self preccupation

A

being so self absorbed the other cant equally participate (one-upping.)
During a family dinner, one family member, let’s call him David, constantly steers the conversation toward himself. He talks about his achievements, experiences, and plans without showing much interest in what others have to say. Even when someone else shares a story or accomplishment, David quickly redirects the conversation back to himself, overshadowing others’ contributions.

37
Q

barriers to effective communication; ambushing

A

-listening carefully only to then verbally attack the speaker
Person A: “I’ve been thinking about pursuing a career change.”
Person B (ambushing response): “That’s interesting, considering you’ve complained about your current job for years without taking any action. What makes you think you’ll follow through this time?”

38
Q

barriers to effective communication; defensiveness

A

excessive concern with protecting self from being hurt.
Partner A: “I feel like you don’t listen to me when I’m talking.” Partner B (defensive response): “What do you mean? I always listen to you. You’re just exaggerating.”

PSY 118 (10 decks)

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