Project Management basics - 10.0 Project Communications management

Question 1

Which of the following best describes
the first part of Proiect Communications
Management?

a. Assessing the effectiveness of completed communication activities
b. Delivering the project communications plan to team members
c. Developing a strategy to ensure communication is effective for stakeholders.
d. Carrying out activities necessary to implement the communication stategy

Answer 1

c. Developing a strategy to ensure communication is effective for stakeholders.

Project Communications Management consists of two parts. The first part is developing a strategy to ensure communication is effective for stakeholders. The second part is carrying out the activities necessary to implement the communication strategy.

See Section 10 Project Communications Management

Question 2

Memos and emails are examples of
what communication method

a. Pull
b. Push
c. Transmit message
d. Interactive

Answer 2

a. Pull

Push communication. Sent or distributed directly to specific recipients who need to receive the information. This ensures that the information is distributed but does not ensure that it actually reached or was understood by the intended audience. Push communication artifacts include letters, memos, reports, emails, faxes, voice mails, blogs, and press releases.

See Section 10.1.2.5 Communication Methods

Question 3

Which of the following are sources of
information typically used to identify and
define project communication
requirements?

a. Disciplines, departments, and specialties involved in the project
b. Budget and schedule for each product deliverable
c. Number of deliverables
d. Availability of the project sponsor

Answer 3

a. Disciplines, departments, and specialties involved in the project

Sources of information typically used to identify and define project communication requirements include but are not limited to:
- Disciplines,
- Departments,
- and Specialties involved in the project;
logistics of how many persons will be involved with the project and at which locations; internal information needs; external information needs; and legal requirements.

See Section 10.1.2.2 Communication Requirements Analysis

Question 4

Which of the following is a PMlS tool that can be used to execute this process?

a. Conflict management
b. Active listening
c. Social media management
d. Networking

Answer 4

c. Social media management

Project management information systems use a variety of tools, including:

• electronic project management tools,
• electronic communications management,
• and social media management.

See Section 10.2.2.4. Project Management Information System

Question 5

Which of the following best describes the system that provides access to Information technology software tools such as scheduling software and work authorization systems?

a. Internal management systems
b. Project management information systems
c. Internal communications systems
d. Configuration management system

Answer 5

b. Project management information systems

Project management information systems include the use of a variety of tools, including project management software, meeting and virtual office support software, web interfaces, specialized project portal and dashboards, and collaborative work management tools.

See Section 10.2.2.4 Project Management Information System (PMIS)