Project Communication Management Flashcards
Plan communication management
The process of developing an appropriate approach and plan for project communications based on the needs of the stakeholders and the project
Manage communications
The process of ensuring timely and appropriate collection, distribution, and management of project information
Monitor communications
The process of ensuring the information needs of the project and its stakeholders are met
What are the inputs to plan communications management?
Project charter, project management plan, project documents, EEFs and OPAs
What are the tools and techniques to plan communications management?
Expert judgment, communication requirements analysis, communication technology, communication models, communication methods, interpersonal and team skills, data representation, and meetings
What are the 3 communication methods?
Interactive, push, pull
What is the interactive communication method?
Between 2 parties performing a multi-directional exchange of information
What is the push communication method?
Information sent to necessary parties but does not ensure it will be understood
What is the pull communication method?
Used for large complex information sets and requires recipients to access content at their own discretion
What are the outputs to plan communications management?
Communications management plan, project management plan updates, project document updates
What are the inputs to manage communications?
Project management plan, project documents, work performance reports, EEFs and OPAs
What are the tools and techniques to manage communications?
Communication technology, communication methods, communication skills, PMIS, project reporting, interpersonal and team skills, meetings
What are the outputs to manage communications?
Project communications, project management plan upates, project document updates, OPA updates
What are the inputs to monitor communications?
Project management plan, project documents, work performance data, EEFs, and OPAs
What are the tools and techniques to monitor communications?
Expert judgment, PMIS, data representation, interpersonal and team skills, and meetings
