professional communication with family members and colleagues Flashcards

1
Q

what is “immediate family” via medical purposes?

A

genetic heredity of diseases and risk factors
biologically related relatives
- parents and grandparents
- siblings
- children and grandchildren

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2
Q

“immediate family” via social purposes

A

non-biologically related individuals in the above categories
- spouse
- adopted children and step children
- in-laws

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3
Q

what is “family” in psychosocial purposes

A

a person’s whole “family” may not necessarily be related by blood or marriage

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4
Q

pyramid-like structure of control where there is a set “leader” and one or more successively lower tiers of authority and responsibility within the team structure

A

hierarchial control

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5
Q

based on each member’s skill set and experience, where the “leadership” and authority over the group may shift based upon the situation at hand

A

relationship-centered team function

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6
Q

facilitator leads the meeting with opportunities for whole group to comment

A

plenary discussion

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7
Q

1+ rep provides info to the group; normally followed with a defined Q&A period

A

reports/presentations

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8
Q

members may volunteer ideas at any time, which are displayed for the whole group to see; may set aside time to review ideas

A

brainstorm

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9
Q

Each person gets to speak; may have time limit; usually no discussion until all have had a turn

A

go-round

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10
Q

Participants offer a list of arguments for and against a proposal; a facilitator collectively reviews the “pro” or “con” side

A

pros and cons

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11
Q

Participants provide anonymous feedback which is reviewed by the facilitator

A

anonymous cards

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12
Q

Participants who are known to support a certain viewpoint “trade places” and argue the opposing viewpoint instead

A

switching places

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13
Q

Small groups discuss an agenda item, with a summary of each group’s highlights

A

small groups

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14
Q

Rotating small group discussions - moderator stays at a table while other participants switch tables and topics periodically

A

world cafe

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15
Q

Central sub-group discusses the topic, while a larger outer group observes and offers silent support

A

fishbowl

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16
Q

type of fishbowl with varied points of view on an issue are all represented in the center group

A

heterogenous fishbowl

17
Q

type of fishbowl where everyone in a particular class/point of view sits in the center group and states their points first, then the groups change out for each point of view

A

homogeneous fishbowl

18
Q

3 key elements of a successful team

A
  1. Effective Communication
    - Conflict management
    - Delegation of responsibilities
    - Awareness of role within the team
  2. Common Priorities
    - Understanding of and commitment to goal
    - Adaptation to challenges
  3. Interpersonal Skills
    - Respect for other members of team
    - Admission of failure / No placing blame on others
    - Patience and empathy
19
Q

5 components that make up team dynamics

A
  1. honesty
  2. discipline
  3. creativity
  4. humility
  5. curiosity