Process Design

Question 1

design

Answer 1

product/service design impacts process design

Question 2

Manufacturing Process Types (5)

Answer 2

1. project
2. jobbing
3. batch
4. mass
5. continuous

Question 3

project processes

Answer 3

process that deal with discrete, usually highly customised products (construction of a building)

Question 4

jobbing processes

Answer 4

resources are allocated to multiple projects at the same time; high variety of products are generally produced, but at a lower volume

Question 5

batch processes

Answer 5

process that treat batches of products together and each batch has its process route

Question 6

mass processes

Answer 6

goods in high volume and low variety

Question 7

continuous processes

Answer 7

produced in an endless flow

Question 8

Service Process types (3)

Answer 8

1. professional
2. service
3. mass

Question 9

littles law

Answer 9

throughput time = work-in-process x cycle time

Question 10

throughput

Answer 10

time for a unit to move through a process

Question 11

cycle time

Answer 11

the average time between units of output emerging from a process

Question 12

work-in-process

Answer 12

number of units within a process waiting to be processed further