Problems & solutions complaint Flashcards

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1
Q

défectueux

A

faulty

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2
Q

en panne

A

out of order

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3
Q

cassé

A

broken

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4
Q

mauvais produit

A

wrong product

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5
Q

retard / jamais arrivé

A

late / never arrived

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6
Q

Ne va pas

A

doesn’t suit you

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7
Q

déchiré

A

torn

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8
Q

taché

A

stained

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9
Q

mal poli

A

rude

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10
Q

trop cuit

A

overcooked

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11
Q

contrefaçon

A

forgery

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12
Q

vol retardé

A

delayed flight

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13
Q

un remplacement

A

a replacement

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14
Q

un coupon

A

a voucher

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15
Q

un remboursement

A

a refund

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16
Q

couvrir les surcoûts

A

cover of the extra costs

17
Q

reparer

A

fix