Problem Structuring Flashcards
Why were problem structuring methods developed?
To be used in conjunction with other analytical approaches to allow more complex problems to be solved
What are the key attributes of problem structuring methods?
They create shared understanding They are visual They manage development They require a facilitator They are based on problem structuring
What is the purpose of Kipling’s Six Thinking Men ?
Analyses how a system does/should/could operate
What are the six questions of Kipling’s Six Thinking Men model?
Who What Where Why When How
What is the purpose of De Bono’s Six Thinking Hats?
Looking more in depth at a problem, brainstorming, and encouraging team communication
What are the six “thinking hats” in De Bono’s Six Thinking Hats model?
Facts: what information do we have?
Judgement/caution: what are the difficulties or weaknesses?
Positive: what are the positives?
Intuition/emotion: what is your gut feeling?
Creativity: what new ideas are there? Possibilities?
Process: keeps the process operating correctly
When are problem structuring checklists not of high value?
When dealing with extremely messy problems
What is the key concept of concept mapping?
Uses a problem as a focal point
What are the four components of concept mapping?
Concepts: short piece of text
Links: shown by arrows of believed causality
Directionality of links: shows the consequences
Structure of the map
What are the five steps to make a concept map?
Interviews Identify concepts Identify links Structure map Analyse map
What is the effect of A on B if the path has an odd number of negative links?
The net effect of A on B is negative, meaning that A does not lead to B
What is the effect of A on B if the path has an even number of negative links?
The net effect of A on B is positive, so A leads to B
How should integrity be maintained when creating a concept map?
The words of the interviewees should be used
What is the purpose of decision trees?
To remove uncertainty, enhance understanding, and create a numerical value
What is the expected consequences formula?
EC=p1C1+p2C2+p3C3+…+pnCn
