Decision Making Flashcards

1
Q

Why is problem structuring the most important stage of the social process of business analysis?

A

A correctly structured problem will lead to a good outcome and recommendation

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2
Q

What are the two causes of uncertainty? How can they be combatted?

A

Lack of knowledge: gaining knowledge

Natural variation: cannot be reduced

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3
Q

What does value complexity do?

A

Value complexity looks at the impact and consequences of a decision and tries to balance them with the positives that will come from the decision

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4
Q

What are the three categories of problems?

A

Puzzles
Problems
Messes

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5
Q

What are the identifying factors of a puzzle problem?

A

Puzzles:
Have a single, agreed-upon issue
With a single, agreed-upon solution
With multiple ways to get to the correct solution

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6
Q

What are the characteristics of a problem?

A

Problems:
Have a single, agreed-upon issue
Which has multiple correct solutions

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7
Q

What are the characteristics of messes?

A

Messes:
Have no single, agreed-upon issue
With no single, agreed-upon solution

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8
Q

What are the eight problem solving stages?

A
Problem structuring
Agreement on purpose of modelling
Identification of type of data available and collectable data
Decision on modelling approach
Collection of data
Development of model
Testing and validation
Implementation of results
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9
Q

What are the two types of analytics?

A

Descriptive

Predictive

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10
Q

What is the purpose of descriptive analytics?

A

Creates summaries of data, transforming it to information, to say what happened in the past

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11
Q

What is the purpose of predictive analysis?

A

Extrapolates from previous data to forecast future events

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12
Q

What are the three problem solving rules that can be applied to maximise d what are the counterparts for minimising losses?

A

Maximax/minimin (optimistic)
Maximin/minimax (pessimistic)
Minimax regret/maximin regret

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13
Q

Assuming the expected outcome is known, how is the expected return calculated?

A

Calculating the sum of (probability * outcome) for all possible scenarios

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