Principles Of Marketing Flashcards

1
Q

marketing era started to dominate _____

A

around 1950

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2
Q

(T/F): market environment is not beyond the control of either manager or org

A

FALSE

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3
Q

these ______-factors(eventsoutsideorg: total patient population, purchasing habits) set the possibilities and limitations common to all
providers of laboratory services.

A

MACRO-FACTORS

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4
Q

for marketing purposes, purchasing decision makers can be divided into two basic groups

A
  • captive users
  • discretionary buyers
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5
Q

_______: committed to specific lab
_______: can choose among several laboratories

A

captive users;
discretionary buyers

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6
Q

4Ps of MARKETING:

A

PRODUCT
PRICE
PROMOTION
PLACE

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7
Q

any item that intends to satisfy needs & wants of a target customer.

A

PRODUCT

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8
Q

determination of its value among target audiences; one of the most important

A

PRICE

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9
Q
  • refers to providing customers access to product
  • also calls into play convenience for the customer.
A

PLACE

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10
Q

refers to marketing communications.

A

PROMOTION

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11
Q

roadmap that helps you set goals, understand your target audience & optimize impact of your marketing campaigns

A

MARKETING PLAN

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12
Q

marketing plan should ideally include:

A
  • long-term & short-term marketing goals
  • description of your target audience
  • one or more high-level marketing strategies & tactics
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13
Q

BENEFITS OF MARKETING PLAN:

A
  • understand your business
  • align marketing goals w/ business goals
  • ensure everyone is on the same page
  • stay focused on what’s important
  • make better decisions
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14
Q

________ is defined as the process of promoting and selling the products or services of a business.

A

Marketing

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15
Q

is a written request from one health professional to another health professional or health service, asking them to diagnose or treat you for a particular condition.

A

REFERRAL

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16
Q

clearer view of the what, why and how of all your marketing activities.

A

MARKETING PLAN