Principles of Communication Flashcards
1
Q
consist of the validated guidelines that are used in performing different task or functions to achieve pre-defined goals.
A
Principles of Communication
2
Q
guide in forming a message, its style, and its importance so that it becomes more effective for the target audience.
A
Principles of Communication
3
Q
7Cs of Communication
A
- Conciseness
- Courtesy
- Correctness
- Clarity
- Completeness
- Coherence
- Concreteness
4
Q
- means that one should stick to the point and keep it brief
- The message or information should be articulated completely in such a way that it is forwarded to the desired audience or receivers in fewer words or signals.
- Avoiding “filler words”
A
Conciseness
5
Q
- involves being aware not only of the perspective of others but also of their feelings
- The sender should show respect to the audience or receiver
- Avoid expressions that might hurt, irritate or insult the receiver
- Stems from a simple “You” attitude
A
Courtesy
6
Q
- The core is proper grammar, punctuation, and spelling
- Using the right level of language and acceptable writing mechanics
- Choose a non discriminatory language
- Accuracy of facts, figures, and words
A
Correctness
7
Q
- The message being conveyed must be clear
- Getting the meaning from your head to the head of your reader
- Choose short, familiar, ad conversational words depending on the situation
A
Clarity
8
Q
- The message is complete when it contains all the facts the reader or listener needs for the reaction you desire
- Able to answer all the questions
- Providing extra or additional information and elaboration if necessary
A
Completeness
9
Q
- The communication should be both consistent and logical.
- All terms of the message should be interconnected and relevant to the message being conveyed
- The flow of the message should be in order to be able to understand by the receiver
A
Coherence
10
Q
- Being specific, definite, and vivid rather than vague and general or unclear in conveying in the message.
- Use specific facts and figures to strengthen the message or idea
- The clear and particular message is defining a concrete message
A
Concreteness