Principles of Communication Flashcards

1
Q

consist of the validated guidelines that are used in performing different task or functions to achieve pre-defined goals.

A

Principles of Communication

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2
Q

guide in forming a message, its style, and its importance so that it becomes more effective for the target audience.

A

Principles of Communication

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3
Q

7Cs of Communication

A
  • Conciseness
  • Courtesy
  • Correctness
  • Clarity
  • Completeness
  • Coherence
  • Concreteness
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4
Q
  • means that one should stick to the point and keep it brief
  • The message or information should be articulated completely in such a way that it is forwarded to the desired audience or receivers in fewer words or signals.
  • Avoiding “filler words”
A

Conciseness

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5
Q
  • involves being aware not only of the perspective of others but also of their feelings
  • The sender should show respect to the audience or receiver
  • Avoid expressions that might hurt, irritate or insult the receiver
  • Stems from a simple “You” attitude
A

Courtesy

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6
Q
  • The core is proper grammar, punctuation, and spelling
  • Using the right level of language and acceptable writing mechanics
  • Choose a non discriminatory language
  • Accuracy of facts, figures, and words
A

Correctness

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7
Q
  • The message being conveyed must be clear
  • Getting the meaning from your head to the head of your reader
  • Choose short, familiar, ad conversational words depending on the situation
A

Clarity

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8
Q
  • The message is complete when it contains all the facts the reader or listener needs for the reaction you desire
  • Able to answer all the questions
  • Providing extra or additional information and elaboration if necessary
A

Completeness

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9
Q
  • The communication should be both consistent and logical.
  • All terms of the message should be interconnected and relevant to the message being conveyed
  • The flow of the message should be in order to be able to understand by the receiver
A

Coherence

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10
Q
  • Being specific, definite, and vivid rather than vague and general or unclear in conveying in the message.
  • Use specific facts and figures to strengthen the message or idea
  • The clear and particular message is defining a concrete message
A

Concreteness

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