PRINCE 2 syllabus slide deck Flashcards

1
Q

What are the characteristics of a project ?

A

Change
Temporary
Cross-functional
Unique
Uncertain

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2
Q

Six aspects of project performance

A

Cost
Timescales
Quality
Scope
Benefit
Risk

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3
Q

What are the integrated elements of PRINCE2

A

Principles
Theme
Process
Project environment

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4
Q

Who specifies the desired result ?

A

The customer

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5
Q

Provide a benefit of PRINCE2 ?

A

Common vocabulary

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6
Q

Which aspect of a PRINCE2 project can be tailored ?

A

Processes can be combined or adapted
Terminology can be changed
Managed products may be combined
Themes can be applied using techniques appropriate to the project
Roles can be combined

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7
Q

Prince2 principles must be:

A

Universal
Self validating
Empowering

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8
Q

What does the continued business justification principle cover ?

A

Is there enough justification for starting the project; Can we demonstrate justification still exists; The project should be stopped if justification no longer exists.

Don’t do anything unless it’s worth doing/Is worth continuing

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9
Q

What does the learn from experience principle cover ?

A

Starting a project: Seek lessons from previous projects

During a project: Record, review and act on lessons

Closing a project: Lessons are learned and passed back

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10
Q

What does the defined roles and responsibilities principle cover?

A

Clearly defined roles, who reports to who

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11
Q

What does the management by stages principle cover ?

A

Breaking the projects into stages/Control points - Allowing the assessment of performance and making changes when needed

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12
Q

What does the manage by exception principle cover ?

A

Only raise to higher management when tolerances set are exceeded

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13
Q

purpose of the business case theme ?

A

To establish mechanisms to judge whether the project is, and remains, desirable, viable and achievable to support decision making in its continued investment

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14
Q

When is the outline and detailed business case created ?

A

Outline - SU Process
Detailed - IP Process

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15
Q

What’s is the purpose of the benefits management approach

A

Define the actions that will be put in place to ensure the project’s outcomes are achieved

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16
Q

What is an output ?

A

A specialist product that is handed over to a user

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17
Q

What is a Dis-benefit ?

A

Measurable decline resulting from an outcome perceived as negative by stakeholders

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18
Q

What is an outcome ?

A

The result of an output, what is realised after the output is handed over to the user

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19
Q

What is the purpose of the organisation theme ?

A

Define and establish the projects structure of accountability and responsibilities

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20
Q

What is the purpose of the communications management approach

A

how to communicate with stakeholders (both internal and external to the project) during the project. Frequency and means of communication to stakeholders

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21
Q

Describe the PRINCE2 minimum requirements for the organisation theme

A

Define organisation structure and roles, minimally ensuring all responsibilities in PRINCE2 role description are fulfilled

Document rules for delegating change authority responsibilities

define approach to communicating and engaging with stakeholders

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22
Q

PRINCE2 Minimum required products for organisation theme

A

Communications management approach
PID

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23
Q

PRINCE2 minimum requirements for the business case theme

A

Create and maintain business justification for project

Review and update business justification in response to events

Define management actions ensuring project outcomes are achieved

Define and document roles and responsibilities for business case and BMA

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24
Q

Who are the three primary stakeholders

A

Executive
Senior supplier
Senior user

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25
Q

What role is responsible for the project ?

A

Executive

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26
Q

What role cares about the business interests ?

A

Executive

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27
Q

What role can only be one person

A

Executive

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28
Q

What is the role of the Senior user

A

Specify needs of users that will use project products

Make sure solution will meet needs of users

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29
Q

What is the role of the senior supplier

A

The Senior Supplier Role represents the interests of those designing, developing, facilitating and implementing the project’s products. They provide supplier resources to the project and ensure that the right people, tools, equipment and knowledge are in place, and that the products will meet the expected criteria, including quality criteria.

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30
Q

What is the role of the change authority?

A

Decides on some of the requests for changes on behalf of the project board

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31
Q

What is the role of the team manager ?

A

one or more people responsible for ensuring the quality and other variables of production in the teams

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32
Q

What are the three project interests ?

A

Business
User
Supplier

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33
Q

what is the purpose of the quality theme

A

To define and implement how the project will verify that product are fit for purpose

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34
Q

What is the product description ?

A

A description of a products purpose, composition derivation and quality criteria

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35
Q

What is the purpose of the product description ?

A

Understand the purpose of the product and its function.

Define who will use the product and perhaps how it will be used.

Identify the level of Quality required of the product so the product will be usable (fit for purpose).

Define the skills required to produce the product and also to review and approve the product.

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36
Q

What is the project product description ?

A

A description of the main product that will be produced by the project

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37
Q

What is the purpose of the project product description ?

A

Gain agreement from the user on what they want (project’s scope)

Define the customer’s quality expectations so the project can deliver a fit for purpose product

Define the acceptance criteria, method and responsibilities for the project.

38
Q

What is the quality management approach ?

A

describes how quality will be managed during the project

39
Q

What is a quality register ?

A

Quality Register is a diary of the quality events that take place during the project

40
Q

What are PRINCE2 minimum requirements for the quality theme

A

Define QMA

Specify quality criteria in product descriptions

Maintain quality records - documenting planned quality activities

Specify customers quality expectations and prioritised acceptance criteria for the project in the project product description

Use lessons to inform quality planning, definition of quality expectations and quality criteria

41
Q

What is Quality control ?

A

Quality Control focuses on the techniques and activities to inspect and test products.

The process of monitoring specific project results to determine whether they comply with necessary standards

42
Q

What is Quality planning ?

A

Defining project product and its components, with respective quality criteria, quality methods and quality responsibilities

43
Q

What is quality assurance ?

A

Planned and systematic process, providing confidence that outputs will meet their defined quality criteria under quality control

44
Q

What is project assurance ?

A

Project boards responsibility to assure itself that the project is being conducted correctly

45
Q

What are customer quality expectations ?

A

A statement about the quality expected from the project product, captured in the project product description

46
Q

What is an acceptance criteria ?

A

A prioritised list of criteria that the project product must meet before the customer will expect it

47
Q

What is the purpose of the plans theme ?

A

To facilitate control and communication by defining the means of delivering the products

48
Q

What is a project plan ?

A

A high-level plan showing the major products of the project, when they will be delivered and at what cost.

49
Q

When is the project plan delivered and as part of what product ?

A

IP Process, as part of the PID

50
Q

What is a stage plan ?

A

Detailed plan used as the basis for project management control throughout a management stage

51
Q

What is an exception ?

A

An Exception Plan is used to recover from the effect of tolerance deviation

52
Q

What is a team plan

A

They are created and used by the Team Manager in the Managing Product Delivery process. The focus is to plan the work that is assigned to the Team Manager in Work Packages.

53
Q

What are the minimum requirements for applying the plans theme ?

A

Ensure plans enable business case to be realised

Have at least two management stages

Produce a project plan and stage plan

Use product based planning for plans

Produce specific plans for managing exceptions

Defined roles and responsibilities for planning

Use lessons to inform planning

54
Q

What are the stages in approach to planning ?

A

Designing a plan

Defining and analysing the products

Identifying activities and dependences

Preparing estimates

Preparing a schedule

Documenting a plan

55
Q

What are the stages in defining and analysing products ?

A

Write a project product description

Create a product breakdown structure

Writing product descriptions

Create a product flow diagram

56
Q

What can the number of stages depend on ?

A

Scale

Duration

Risk

57
Q

What is the purpose of the risk theme ?

A

To identify, assess and control uncertainty and as a result, improve the ability of the project to succeed

58
Q

What is the purpose of the risk budget ?

A

A Risk Budget is a sum of money that is put aside just to deal with specific responses to threats or opportunities.

59
Q

What the purpose of the risk management approach ?

A

Describes the goals of applying risk management, procedures that will be adopted, roles and responsibilities, risk tolerances, timing of risk management interventions, tools and techniques and reporting requirements

60
Q

What is the purpose of the risk register ?

A

The Risk Register captures and maintains the information (both threats and opportunities) on all the risks that were identified and relate to the project. So it provides a record of all risks including their status and history.

61
Q

State the minimum requirements for applying the risk theme

A

Define the risk management approach

Roles and responsibilities for risk management

Maintain risk register

Ensure project risks are identified, asses, managed and reviewed throughout project lifecycle

Use lessons to inform risk identification and management

62
Q

What is a threat ?

A

An uncertain event that could have a negative impact on objectives or benefits

63
Q

What is an opportunity ?

A

An uncertain event that could have a positive impact on objectives or benefits

64
Q

List the recommended risk response types

A

Avoid a threat / exploit opportunity
Reduce a threat / enhance opportunity
Transfer the risk
Share the risk
Accept the risk
Prepare contingent plans

65
Q

What is a Risk owner ?

A

An individual who is responsible for the management, monitoring and control of all aspects of a particular role assigned to them, including implementation of the selected risk responses to address the threats or to maximise the opportunities

66
Q

What is Risk actionee ?

A

An owner of an action to address a risk

67
Q

What is the risk cause ?

A

Describes the source of the risk

68
Q

What is the risk event ?

A

Describes the area of uncertainty regarding the threat or opportunity

69
Q

What is the risk effect ?

A

Impact the risk would have on the project

70
Q

What is risk probability ?

A

The probability of the risk occuring

71
Q

What is the risk proximity ?

A

how soon the risk can happen

72
Q

What stages are in the risk management procedure ?

A

Identify

Assess

Plan

Implement

Communicate

73
Q

What is the purpose of the progress theme

A

The purpose of the progress theme is to establish mechanisms to monitor and compare actual achievements against those planned

74
Q

What is the purpose of the change theme ?

A

To identify, assess and control any potential and approved changes to the project baselines

75
Q

What is the change budget

A

A change budget is a sum of money that the customer and supplier agree will be used to fund the cost of requests for change, and possibly analysis costs

76
Q

What is a configuration item record ?

A

A record describing the status, version and variant of a configuration item, and any details of important relationships between them

77
Q

What are the type of issues

A

Request for change to the baseline
off specification
Problem/Concern

78
Q

What is the product status account ?

A

Report on the status of products

79
Q

Please state the steps in the recommended Issue and Change control procedure

A

Capture
Asess
Propose
Decide
Implement

80
Q

What are the minimum requirements for the change theme. ?

A
  • Define change control approach
  • Define how product baselines are created, maintained, and controlled
  • Maintain issue register
  • Ensure project issues are captured, examined and managed throughout project lifecycle
  • Use lessons to inform issue identification and management
81
Q

What are the minimum requirements for the change theme. ?

A
  • Define change control approach
  • Define how product baselines are created, maintained, and controlled
  • Maintain issue register
  • Ensure project issues are captured, examined and managed throughout project lifecycle
  • Use lessons to inform issue identification and management
82
Q

What is an event driven control, please provide an example

A

Event driven controls take place when specific events occur.

An example of this is end stage report and exception report

83
Q

What is a time driven control, please provide an example

A

Time driven controls take place at predefined periodic intervals

An example of this can be highlight and checkpoint reports

83
Q

What is a time driven control, please provide an example

A

Time driven controls take place at predefined periodic intervals

An example of this can be highlight and checkpoint reports

84
Q

What are the stages of the managing a stage boundary

A

Plan the next stage

Update project plan - Produce exception plan

Update business case

Report management stage end

85
Q

What is the first activity in the controlling a stage process ?

A

Authorise work packages

86
Q

Whats the following statement an objective of: Ensure risk and issues are kept under control

A

Controlling a stage process

87
Q

Whats the first step in the issue and change control procedure ?

A

Capture issues

88
Q

Which process is linked to managing product delivery ?

A

Controlling a stage process

89
Q

What management products are created within the managing product delivery process ?

A

Checkpoint report
Team plan

90
Q

In what activity are checkpoint reports created ?

A

Execute a work package