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LABMAN > prelim - INFORMATION SYSTEM > Flashcards

prelim - INFORMATION SYSTEM Flashcards

1
Q

Defined as a system that incorporates all the processes needed for effectively managing data—both incoming and outgoing patient information

A

INFORMATION MANAGEMENT

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2
Q

According to WORLD HEALTH ORGANIZATION

___ need to ensure that the laboratory has an effective information management system in place in order to achieve accessibility, accuracy, timeliness, security, confidentiality, and privacy of patient information

A

Laboratory directors

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3
Q

IMPORTANT ELEMENTS OF INFORMATION MANAGEMENT

A
  1. Unique identifiers for patients and samples
  2. Standardized test request forms
  3. Logs and worksheets
    o control logbooks
    o calibration worksheets
    o temperature monitoring worksheet
    o result logbook
  4. Checking processes to ensure the accuracy of data recording and
    transmission
  5. Protection against loss of data
  6. Protection of patient confidentiality and privacy
  7. Effective reporting systems
  8. Effective and timely communication.
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4
Q

examples of idntifier

A

barcodes

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5
Q

2 information included on the barcode

A

birthdate and patient name

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6
Q

what are included on the request form?

A

patient details
- name
- date of birth
- address
- telephone #
- gender

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7
Q
  • ___is the process by which information is exchanged and understood by two or more people, usually with the intent to motivate or influence behavior
A

Communication

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8
Q
  • The exchange of thoughts, messages, or information using
    speech, signals, writing, or behavior
A
  • Communication
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9
Q
  • The art and technique of using words effectively to impart
    information or ideas.
A
  • Communication
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10
Q
  • A system, such as mail, telephone, television, or computer,
    for sending and receiving messages
A

Communication

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11
Q
  • The exchange or transmission of ideas, attitudes, or beliefs between individuals or groups.
A

Communication

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12
Q

When do we conduct quality control?

A

everyday

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13
Q

when do we conduct national external quality assessment

A

monthly

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14
Q

What is the model of communication process by shannon- weaver?

A
  • Sender  encoder  channel (noise)  decoder  receiver  sender (feedback)
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15
Q

Model of communication:

To select symbols with which to compose a message.

A

Encode

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16
Q

Model of communication
The tangible formulation of an idea to be sent to a receiver

A

message

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17
Q

model of communication
The carrier of communication

A

channel

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18
Q

Model of communication
__ To translate the symbols used in a message for the purpose of interpreting its meaning.

A

Decode

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19
Q

model of communication
A response by the receiver to the sender’s communication

A

Feedback

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20
Q

according to __
“The First executive functions is to develop and maintain a system of communication.” -

A
  • Chester Barnard
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21
Q

according to ___
“Organizational interaction depends on communications.”–

A

Hicks

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22
Q

according to ___
The nature and used of communications in excellent companies are remarkable.”-

A

Peters and Waterman

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23
Q

communication and information flows or disseminated to

A

internal department
external department
external vendors
regulators
laboratory clients

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24
Q

a plan used by the laboratory for the dissemination of information.

A

MANAGEMENT COMMUNICATION STRATEGY

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25
Q

Elements of a Communication Plan

A
  • Define objectives and purpose of the plan
  • Use a concise message.
  • Gear communication to education level of recipient
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26
Q
  • Identify the method(s) of communication

memo, newsletter, email, specimen collection manual, etc.),

A

written

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27
Q
  • Identify the method(s) of communication

phone call, intercom, etc.)

A

o Verbal

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28
Q
  • Identify the method(s) of communication

(banner, poster, video, etc)

A

o Visual

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29
Q

Cycle of Communication In Processing Laboratory Determination

A

physician -> patent lab request -> specimen collection -> laboratory processing -> releasing of the results - > back to physician

30
Q

REQUEST FORM includes

A

 ⚬ Laboratory procedure
 ⚬ Identification of the patient
 ⚬ Name of the physician
 ⚬ Date and time the specimen was collected
 ⚬ Date and time the specimen was received
 ⚬ Date, time and by whom the specimen was examined
 ⚬ Condition of any unsatisfactory specimen
 ⚬ Type of test or procedure performed
 ⚬ Results and date of reporting

31
Q

GENERAL QUALITIES OF A LABORATORY REPORT

A

 ⚬ Compactness
 ⚬ Consistency of terminology, format and usage of understandability
 ⚬ Clear and easy to understand
 ⚬ Statement of date and time of collection
 ⚬ Gross description and source of the specimen when pertinent
 ⚬ Sharp differentiation of reference or normal and abnormal values
 ⚬ The sequential order of multiple results on a single specimen
 ⚬ Identification of patient, patient location and physician
 ⚬ Assurance of accuracy of transcription of request

32
Q

is the one Responsible for all laboratory report

A

Laboratory head

33
Q

how many essential element are there in quality system?

A

12

34
Q
  • provide written information about policies, processes and
    procedures (WHO)
A

DOCUMENTS

35
Q
  • are the collected information produced by the laboratory in the process of performing and reporting a laboratory test. (WHO)
A

RECORDS

36
Q

is a document that describes the quality management system of an organization (ISO 15189

A

quality manual

37
Q

State the laboratory and institutional guidance policy for the of those working in the laboratory.
⚬ ⚬ Should be dated and approved by the laboratory director

A

POLICY MANUAL

38
Q

Should reflect the philosophy and overall goals of the organization.

A

POLICY MANUAL

39
Q

contain written step-by-step instructions that laboratory staff should meticulously follow when performing a procedure

A

STANDARD OPERATING PROCEDURES

40
Q

Written SOPs ensure the following

A

o Consistency
o Accuracy
o Quality

41
Q

SOP should have the following

A
  • Title
  • Purpose
  • Instructions
  • Name of Person preparing the SOP
  • Signatures of approving officials and dates of approval
42
Q

A good SOP should be

A

o detailed, clear and concise,
o easily understood by new personnel or students in training;
o reviewed and approved by the laboratory
o updated on a regular basis

43
Q

are laboratory information, either written by hand or computer-printed.

They are permanent, and are not revised or modified

A

records

44
Q

characteristics of paper system in terms for storing

A
  • Permanence
  • Accessibility
  • Security
  • Traceability
45
Q

characteristics of electronic system in terms for storing

A
  • Permanence
  • Security
  • Traceability
46
Q

The time interval between the laboratory’s assessments or audits

A

record retention

47
Q

retention for Requisition and Accession Logs

A

2 yrs

48
Q

Maintenance and Instruments Log retention time

A

2 yrs

49
Q

quality control record retention time

A

2 yrs

50
Q

Blood Bank Donor/Receipt Records retention time

A

10 yrs

51
Q

Blood Bank Patient Records retention time

A

10 yrs

52
Q

Blood Bank Employees Signature retention time

A

10 yrs

53
Q

Blood Bank QC Records retention time

A

5 yrs

54
Q

Blood Bank QC Records retention time

A

5 yrs

55
Q

Clinical Pathology Test Records retention time

A

2 yrs

56
Q

Reports (Cytology, Surgical, Non-Forensic) retention tme

A

10 yrs

57
Q

Cytogenetic Reports and images retention time

A

20 yrs

58
Q

Flow Cytometry plots and Histograms retention time

A

10 yrs

59
Q

Computer network of hardware and software for receiving, processing, and storing laboratory data and information

A

LABORATORY INFORMATION SYSTEM (LIS)

60
Q
  • It can interface with laboratory instruments to transfer data into patient records, evaluate quality control data, and store preventive maintenance records.
A

LIS

61
Q

__- can interface with an HIS, pathology information system, and other information systems

A

LIS

62
Q

ADVANTAGES OF COMPUTERIZED SYSTEMS

A
  • Error reduction
  • Quality control management
  • Provision of option for data searching
  • Access to patient information
  • Generate reports
  • Ability to tracks reports
  • Improved capacity for maintaining patient confidentiality
  • Financial management
  • Integration with site outside the lab
63
Q

DISADVANTAGES OF COMPUTERIZED SYSTEMS

A
  • Training
  • Time to adapt to a new system
  • Physical restrictions
  • Need for backup system
64
Q

ensure that all data, the final product of the laboratory,
is ___

A

well managed.

65
Q

information system ensures AATS, what are the AATS

A

accessibility, accuracy, timeliness and
security of data

66
Q

ensure ____and privacy of patient
information

A

confidentiality

67
Q

___is the exchange of ideas, attitudes, and
information through the spoken word, written word, and visual
images

A

Communication

68
Q

____ is a critical skill that laboratorians need
to ensure effective delivery of laboratory services

A

Effective communication

69
Q

____include written policies, processes and procedures,
and provide a framework for the quality system. They need to be
updated and maintained.

A

Documents

70
Q

Records include information captured in the process of
performing and reporting a ___

A

laboratory test.

LABMAN (10 decks)

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