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prelim - INFORMATION SYSTEM Flashcards

1
Q

Defined as a system that incorporates all the processes needed for effectively managing data—both incoming and outgoing patient information

A

INFORMATION MANAGEMENT

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2
Q

According to WORLD HEALTH ORGANIZATION

___ need to ensure that the laboratory has an effective information management system in place in order to achieve accessibility, accuracy, timeliness, security, confidentiality, and privacy of patient information

A

Laboratory directors

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3
Q

IMPORTANT ELEMENTS OF INFORMATION MANAGEMENT

A
  1. Unique identifiers for patients and samples
  2. Standardized test request forms
  3. Logs and worksheets
    o control logbooks
    o calibration worksheets
    o temperature monitoring worksheet
    o result logbook
  4. Checking processes to ensure the accuracy of data recording and
    transmission
  5. Protection against loss of data
  6. Protection of patient confidentiality and privacy
  7. Effective reporting systems
  8. Effective and timely communication.
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4
Q

examples of idntifier

A

barcodes

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5
Q

2 information included on the barcode

A

birthdate and patient name

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6
Q

what are included on the request form?

A

patient details
- name
- date of birth
- address
- telephone #
- gender

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7
Q
  • ___is the process by which information is exchanged and understood by two or more people, usually with the intent to motivate or influence behavior
A

Communication

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8
Q
  • The exchange of thoughts, messages, or information using
    speech, signals, writing, or behavior
A
  • Communication
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9
Q
  • The art and technique of using words effectively to impart
    information or ideas.
A
  • Communication
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10
Q
  • A system, such as mail, telephone, television, or computer,
    for sending and receiving messages
A

Communication

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11
Q
  • The exchange or transmission of ideas, attitudes, or beliefs between individuals or groups.
A

Communication

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12
Q

When do we conduct quality control?

A

everyday

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13
Q

when do we conduct national external quality assessment

A

monthly

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14
Q

What is the model of communication process by shannon- weaver?

A
  • Sender  encoder  channel (noise)  decoder  receiver  sender (feedback)
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15
Q

Model of communication:

To select symbols with which to compose a message.

A

Encode

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16
Q

Model of communication
The tangible formulation of an idea to be sent to a receiver

A

message

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17
Q

model of communication
The carrier of communication

A

channel

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18
Q

Model of communication
__ To translate the symbols used in a message for the purpose of interpreting its meaning.

A

Decode

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19
Q

model of communication
A response by the receiver to the sender’s communication

A

Feedback

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20
Q

according to __
“The First executive functions is to develop and maintain a system of communication.” -

A
  • Chester Barnard
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21
Q

according to ___
“Organizational interaction depends on communications.”–

A

Hicks

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22
Q

according to ___
The nature and used of communications in excellent companies are remarkable.”-

A

Peters and Waterman

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23
Q

communication and information flows or disseminated to

A

internal department
external department
external vendors
regulators
laboratory clients

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24
Q

a plan used by the laboratory for the dissemination of information.

A

MANAGEMENT COMMUNICATION STRATEGY

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25
Elements of a Communication Plan
* Define objectives and purpose of the plan * Use a concise message. * Gear communication to education level of recipient
26
* Identify the method(s) of communication memo, newsletter, email, specimen collection manual, etc.),
written
27
* Identify the method(s) of communication phone call, intercom, etc.)
o Verbal
28
* Identify the method(s) of communication (banner, poster, video, etc)
o Visual
29
Cycle of Communication In Processing Laboratory Determination
physician -> patent lab request -> specimen collection -> laboratory processing -> releasing of the results - > back to physician
30
REQUEST FORM includes
 ⚬ Laboratory procedure  ⚬ Identification of the patient  ⚬ Name of the physician  ⚬ Date and time the specimen was collected  ⚬ Date and time the specimen was received  ⚬ Date, time and by whom the specimen was examined  ⚬ Condition of any unsatisfactory specimen  ⚬ Type of test or procedure performed  ⚬ Results and date of reporting
31
GENERAL QUALITIES OF A LABORATORY REPORT
 ⚬ Compactness  ⚬ Consistency of terminology, format and usage of understandability  ⚬ Clear and easy to understand  ⚬ Statement of date and time of collection  ⚬ Gross description and source of the specimen when pertinent  ⚬ Sharp differentiation of reference or normal and abnormal values  ⚬ The sequential order of multiple results on a single specimen  ⚬ Identification of patient, patient location and physician  ⚬ Assurance of accuracy of transcription of request
32
is the one Responsible for all laboratory report
Laboratory head
33
how many essential element are there in quality system?
12
34
* provide written information about policies, processes and procedures (WHO)
DOCUMENTS
35
* are the collected information produced by the laboratory in the process of performing and reporting a laboratory test. (WHO)
RECORDS
36
is a document that describes the quality management system of an organization (ISO 15189
quality manual
37
State the laboratory and institutional guidance policy for the of those working in the laboratory. ⚬ ⚬ Should be dated and approved by the laboratory director
POLICY MANUAL
38
Should reflect the philosophy and overall goals of the organization.
POLICY MANUAL
39
contain written step-by-step instructions that laboratory staff should meticulously follow when performing a procedure
STANDARD OPERATING PROCEDURES
40
Written SOPs ensure the following
o Consistency o Accuracy o Quality
41
SOP should have the following
* Title * Purpose * Instructions * Name of Person preparing the SOP * Signatures of approving officials and dates of approval
42
A good SOP should be
o detailed, clear and concise, o easily understood by new personnel or students in training; o reviewed and approved by the laboratory o updated on a regular basis
43
are laboratory information, either written by hand or computer-printed. They are permanent, and are not revised or modified
records
44
characteristics of paper system in terms for storing
- Permanence - Accessibility - Security - Traceability
45
characteristics of electronic system in terms for storing
- Permanence - Security - Traceability
46
The time interval between the laboratory’s assessments or audits
record retention
47
retention for Requisition and Accession Logs
2 yrs
48
Maintenance and Instruments Log retention time
2 yrs
49
quality control record retention time
2 yrs
50
Blood Bank Donor/Receipt Records retention time
10 yrs
51
Blood Bank Patient Records retention time
10 yrs
52
Blood Bank Employees Signature retention time
10 yrs
53
Blood Bank QC Records retention time
5 yrs
54
Blood Bank QC Records retention time
5 yrs
55
Clinical Pathology Test Records retention time
2 yrs
56
Reports (Cytology, Surgical, Non-Forensic) retention tme
10 yrs
57
Cytogenetic Reports and images retention time
20 yrs
58
Flow Cytometry plots and Histograms retention time
10 yrs
59
Computer network of hardware and software for receiving, processing, and storing laboratory data and information
LABORATORY INFORMATION SYSTEM (LIS)
60
* It can interface with laboratory instruments to transfer data into patient records, evaluate quality control data, and store preventive maintenance records.
LIS
61
__- can interface with an HIS, pathology information system, and other information systems
LIS
62
ADVANTAGES OF COMPUTERIZED SYSTEMS
* Error reduction * Quality control management * Provision of option for data searching * Access to patient information * Generate reports * Ability to tracks reports * Improved capacity for maintaining patient confidentiality * Financial management * Integration with site outside the lab
63
DISADVANTAGES OF COMPUTERIZED SYSTEMS
* Training * Time to adapt to a new system * Physical restrictions * Need for backup system
64
ensure that all data, the final product of the laboratory, is ___
well managed.
65
information system ensures AATS, what are the AATS
accessibility, accuracy, timeliness and security of data
66
ensure ____and privacy of patient information
confidentiality
67
___is the exchange of ideas, attitudes, and information through the spoken word, written word, and visual images
Communication
68
____ is a critical skill that laboratorians need to ensure effective delivery of laboratory services
Effective communication
69
____include written policies, processes and procedures, and provide a framework for the quality system. They need to be updated and maintained.
Documents
70
Records include information captured in the process of performing and reporting a ___
laboratory test.

LABMAN (10 decks)

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