Power in Organizations Flashcards
Power
Ability to make others do what they would otherwise not do
- Comes from having EXCLUSIVE and DISCRETIONARY control over RESOURCES that are VALUED by individuals or orgs
- In other words, you are powerful to the extent that others depend on you for some resources you control that are critical to them, especially when there are few alternatives
Resources
Examples: info, money, talent/skill/human capital, control of critical contingencies, control over uncertainty, social capital/network centrality, many other things
Conditions to create power
- Exclusive control
- Discretionary
- Valued
Exclusive control
exists to the extent that the resource is not substitutable and there are no active competitors
Discretionary
means that use of the resource is not constrained
Valued
determined by how relevant a resource is to the goals of other individuals or the mission of the organization
How to increase resource based power
- increase centrality (degree of access to individuals and information)
- increase critically (degree to which resource is not substitutable
- increase relevance (degree to which resource is necessary for the mission of the org)
- increase visibility (degree to which relevant parties are aware of resource’s centrality/critically/relevance)
- increase flexibility (degree to which one has discretion over use of resource)
Using power to get things done
- Decide what your goals are
- Diagnose patterns of dependence
- Identify important individuals and groups and understand their positions
- Recognize their and your own biases of power
- Devise appropriate and effective ways of exercising power
- implement a course of action
Power of departments
- Departments can gain power by dealing with critical organizational “problems”
- Diagnosing the powerful departments: functional background of key executives
- Corporate strategy and sub-unit power
Obedience
Compliance with or submission to someone’s wishes or authority – often induced by those in a position of power and authority
Agentic Shift
- moved into the agentic shift
- at some point, people stop resisting and give up control; they come to see themselves as an agent
Reduce obedience to corrupt authority
- Presence of dissenters
- Greater physical distance from the authority figure
- Reduced distance from victim