PMU Ch. 4 Consultations Flashcards
active listening
Process by which the receiver of information is PAYING ATTENTION to verbal and nonverbal cues as means to understand fully the message the sender intends.
body dysmorphic disorder
Psychosocial disease that causes individuals to be inappropriately concerned with their appearance. Those affected with BDD are CONTRAINDICATED.
bottom up listening strategy
Listening strategy during which the receiver uses grammar and WORD choice to understand the intended message of the sender.
“WORDS”
client information sheet
form the client fills out with email, address, and referral sources
clinical -INDICATIONS-
Condition suited for a particular treatment or procedure based on specific indications.
ex.
Courtney has deep forehead lines AND one eyebrow raises higher than the other even when she is relaxed. SO, botox would not only relax the forehead but would help lower the one eyebrow that is raised too often.
internal noises
any distractions from within such as wondering, closed mind that inhibit the understanding of a sent message.
IN YOUR HEAD
contraindication
Any sign or symptom that a particular treatment, which otherwise would be advisable, would be INAPPROPRIATE.
empathy
Using thoughts, words, and actions as a means of conveying a deep level of understanding.
listening
Active process of understanding what a sender is meaning, even if the person does not verballing say so. Listening involves the translation of verbal and nonverbal cues.
PAYING ATTENTION TO WHAT THE PERSON IS SAYING OR TRYING TO SAY
listening strategies
Use of different types of listening to keep your focus while extracting the information you are intended to garner
THE DIFFERENT WAYS YOU CAN GET INFORMATION FROM THE PERSON TALKING
health history sheet
A sheet used by medical professionals to gather information on past and present health conditions, as well as likelihood for future conditions including: allergies, medical conditions, prescriptions.
PAST AND PRESENT HEALTH CONDITION FUTURE CONDITIONS ALLERGIES MEDICAL CONDITIONS PRESCRIPTIONS
top down listening strategy
Listener uses BACKGROUND knowledge on the subject or the person for the purpose of listening for main ideas, predicting, drawing conclusions and summarizing.
CONTRAINDICATIONS:
diabetes pregnancy lactating women people with glaucoma people on blood-thinner (asp
Skin diseases:
psoriasis
eczema
Those easily triggered by hyperpigmentation are not good candidates.
Don’t cover birthmarks or telangiectasia.
Herpes is NO LONGER a contraindication.
Consultation
Consultation is the term used for the conversation you have with a client when you are on a
“fact finding mission”.
What are the main things you need to discuss during a consultation?
motivation for treatment
understanding fads, fashion and trends
colors
the treatment process INCLUDING PAIN, AFTER CARE AND TOUCH UPS.
3 parts of the treatment process to mention in the colsultation?
pain
after care
touch ups