PMP_Process_Domain_Mindset_Brainscape Flashcards

1
Q

If a team member is underperforming, what should you do first?

A

Identify the root cause and offer support before escalating.

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2
Q

What is the best approach if a project sponsor wants to add scope without increasing budget?

A

Assess impact, document a change request, and seek formal approval.

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3
Q

A stakeholder is unhappy with project progress. What should you do?

A

Engage with them, understand their concerns, and adjust the stakeholder management plan if needed.

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4
Q

You discover a potential risk that was not previously identified. What should you do?

A

Update the risk register, assess impact, and determine an appropriate response.

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5
Q

A team member raises an ethical concern about a supplier. What is your first action?

A

Investigate the concern and escalate if necessary, following ethical guidelines.

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6
Q

A senior manager pressures you to cut testing to meet a deadline. How do you respond?

A

Explain the risks of skipping quality processes and propose alternative solutions.

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7
Q

If a customer requests a last-minute change, what is the best course of action?

A

Follow the change control process and evaluate the impact before approval.

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8
Q

A stakeholder is resistant to a major project decision. What should you do?

A

Engage them early, address concerns, and show data to support the decision.

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9
Q

The project is running over budget, and leadership demands immediate corrective action. What do you do?

A

Conduct a cost variance analysis, adjust forecasts, and present viable solutions.

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10
Q

A team conflict is escalating. What leadership style should you use?

A

Collaborative and servant leadership—facilitate resolution and ensure team cohesion.

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11
Q

Your team is demotivated due to unrealistic deadlines. What is the best approach?

A

Reassess the schedule, communicate openly, and involve the team in problem-solving.

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12
Q

A functional manager reassigns key resources without notice. How should you handle this?

A

Discuss the impact with the manager and negotiate a resolution.

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13
Q

What is the PMI-preferred response when an issue arises?

A

Take a proactive, data-driven, and collaborative approach to resolution.

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14
Q

A team member is struggling with a task they were assigned. What do you do?

A

Provide coaching, training, or reassign work based on strengths.

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15
Q

An external vendor delivers a defective component. What should be your next step?

A

Refer to the contract, initiate defect resolution, and engage procurement.

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16
Q

If stakeholders disagree on project priorities, what should you do?

A

Facilitate alignment through discussions, data, and consensus-building techniques.

17
Q

What is the best approach to managing scope creep?

A

Use a formal change control process and educate stakeholders on impacts.

18
Q

A team member wants to take a shortcut that may introduce risk. What is your response?

A

Assess the risk, discuss alternatives, and reinforce quality expectations.

19
Q

A project deliverable fails inspection. What should you do next?

A

Determine the root cause, document a corrective action plan, and rework the deliverable.

20
Q

Your team is falling behind schedule due to scope complexity. What should you do?

A

Reassess task dependencies, optimize resource allocation, and consider risk response strategies.

21
Q

What is the best way to ensure effective stakeholder engagement?

A

Continuously monitor their needs, provide timely updates, and adjust engagement strategies as needed.

22
Q

A stakeholder is unresponsive to critical project updates. What is your next step?

A

Identify alternative communication channels and escalate if necessary.

23
Q

How should you respond if a major assumption turns out to be incorrect?

A

Update the assumption log, reassess risks, and adjust the project plan accordingly.

24
Q

An executive requests a project report, but no formal report was planned. What should you do?

A

Create a report that aligns with project objectives and key metrics, even if it wasn’t initially planned.