Planning Flashcards

0
Q

What is the Strategic Management Process?

A
STEP 1:  Identifying the organisation’s current mission, goals and strategies
STEP 2: Doing an external analysis
STEP 3: Doing an internal analysis
STEP 4: Formulating the strategies
STEP 5: Implementing strategies
STEP 6: Evaluating results
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1
Q

Why Do Managers Need to Plan?

A

Establishes coordinated effort
Reduces uncertainty
Planning reduces overlapping and wasteful activities
Planning establishes the goals or standards that facilitate control

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2
Q

What Are Various Types of Strategies?

A

Corporate Strategy - Stability, Renewal, Growth
Competitive Strategy - Cost Leadership, Differentiation
Functional Strategy

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3
Q

What are corporate strategies?

A

What businesses the organisation is in

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4
Q

What are some growth strategies?

A

Concentration
Vertical Integration
Horizontal Integration
Diversification

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5
Q

What are growth strategies

A

organisation expands the number of markets served or products offered

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6
Q

What are stability strategies?

A

A corporate strategy in which an organisation continues to do what it is currently doing

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7
Q

What are renewal strategies?

A

A corporate strategy that addresses declining organisational performance

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8
Q

What are competitive strategies?

A

An organisational strategy for how an organisation will compete in its business(es)

Cost Leadership Strategy - Competing on the basis of having the lowest costs in the industry
Differentiation Strategy - Competing on the basis of having unique products that are widely valued by customers
Focus Strategy - Competing in a narrow segment or niche with either a cost focus or a differentiation focus

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9
Q

What are functional strategies?

A

The strategies used in an organisation’s various functional departments to support the competitive strategy

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10
Q

What is a Means-End Chain?

A

An integrated network of goals in which higher level goals are linked to lower-level goals, which serve as the means for their accomplishment

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11
Q

What are the steps in goal setting?

A

Review the organisation’s mission and employee’s key job tasks.
Evaluate available resources.
Determine the goals individually or with input from others.
Make sure goals are well-written and then communicate them to all who need to know.
Build in feedback mechanisms to assess goal progress.
Link rewards to goal attainment.

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12
Q

The most popular ways to describe plans are in terms of their:

A

Breadth (strategic versus tactical)
Time frame (long term versus short term)
Specificity (directional versus specific)
Frequency of use (single use versus standing)

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13
Q

Two types of plans in terms of breadth?

A

Strategic Plans
Plans that apply to the entire organisation and encompass the organisation’s overall goals

Tactical Plans
Plans that specify the details of how the overall goals are to be achieved

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14
Q

Two types of plans in terms of time frame?

A

Long-term Plans
Plans with a time frame beyond three years

Short-term Plans
Plans with a time frame of one year or less

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15
Q

Two types of plans in terms of specificity?

A

Specific Plans
Plans that are clearly defined and leave no room for interpretation

Directional Plans
Plans that are flexible and set general guidelines

16
Q

Two types of plans in terms of frequency of use?

A

Single-use Plan
A one-time plan specifically designed to meet the needs of a unique situation

Standing Plans
Plans that are ongoing and provide guidance for activities performed repeatedly

17
Q

How Can Managers Use Environmental Scanning?

A

involves screening large amounts of information to detect emerging trends

Competitive Intelligence
A type of environmental scanning that gives managers accurate information about competitors
Benchmarking
The search for the best practices among competitors or non-competitors that lead to their superior performance