Persuasive Technology Flashcards
Persuasive Technology
Any computing technology designed with the goal of altering users’ behavior, often through impacting their internal states like attitude, motivation, and beliefs.
Captology
Field of computers as persuasive technology.
Persuasion
The attempt to change attitudes or behaviors or both without coercion (implies force) or deception (involves misleading people).
True Persuasion
Requires intentionality.
Macrosuasion
Describes the overall persuasive intent of a product. (ex: Fitbit)
Microsuasion
Describes a product that does not have an overall intent to persuade, but that incorporates smaller persuasive elements to achieve a different overall goal. (ex: Quicken, Mint)
Persuasive-based Computing Technology (PBCT)-Three Major Roles
- Tools
- Media
- Social Actors
Tools
Augment the user’s performance in some way; they increase the abilities of the user (ex: pocket calculator).
Media
Enhance the user’s experience; they provide experiences, insight, behavioral rehearsal not otherwise possible, or insight into cause-effect relationships (ex: virtual environments).
Social Actors
Form relationships with the user and take on the role of a virtual peer (ex: digital pet).