Human Error Flashcards

1
Q

Slip

A

Failure in execution of action. Intended behavior is appropriate, but is not carried out correctly. “Writing wrong year on check.”

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2
Q

Mistake

A

Errors in planning of action. Intended behavior is inappropriate under the circumstances. Poor decision, misclassifies situation, or fails to take factors into account. “Deciding to let a flight take off despite knowledge of bad weather.”

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3
Q

Lapses

A

An intended action is forgotten and not carried out. “Failing to attach files in an email.”

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4
Q

Violations

A

Intentional choice to disobey or procedure (w/o the intention to cause harm). “Not wearing helmet.”

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5
Q

Mode Errors

A

Action is appropriate in one system mode, but is carried out in a different mode. “Failing to put car back into drive after backing up a little bit.”

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6
Q

Error of Omission

A

The user fails to perform the required action. “Not putting milk back into the fridge.”

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7
Q

Error of Commission (EOC)

A

The user performs an inappropriate action (extra action). “ Put milk and cereal back in the fridge.”

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8
Q

Timing Error (EOC)

A

Preforms an action too early/late. “Driving.”

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9
Q

Sequence Error (EOC)

A

Performs the steps in the wrong order. “Baking.”

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10
Q

Selection Error (EOC)

A

Uses the wrong control. “Press wrong button.”

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11
Q

Input Error

A

Information from the sensory and perceptual processes.

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12
Q

Mediation Error

A

Cognitive processes that translate between perception and action. “Thinking/deciding.”

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13
Q

Output Error

A

Due to the selection and execution of physical responses. “Preform action incorrectly or select wrong control/action.”

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14
Q

Recoverable Error

A

Can be corrected and consequences minimized.

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15
Q

Non-recoverable Error

A

System failure is inevitable.

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16
Q

Operating Error

A

A system is not used according to correct procedure. “Doesn’t do checks for procedure.”

17
Q

Design Error

A

System designer creates an error-likely situation by failing to consider human tendencies or limitations. “Human Factors.”

18
Q

Stressor

A

Anything which is not an inherent characteristic of the human/machine system, not input, usually expected to degrade system performance.

19
Q

Environmental Stressor

A

May include noise, extreme temperature, vibration, poor light (external, envt.)

20
Q

Psychological Stressor

A

May include anxiety, frustration, fatigue (internal).

21
Q

Arousal

A

General energy level of operator.

22
Q

Yerkes-Dodson Law

A

Low arousal=low performance. High arousal=low performance. There should be medium arousal for high/ideal performance.

23
Q

Simple Task

A

Higher arousal

24
Q

Complex Task

A

Lower arousal

25
Q

Cognitive Tunneling

A

Narrows attention to focus on information that is perceived as most task relevant.

26
Q

Response Perseveration

A

Encourages people to rely on familiar or recently-used actions.

27
Q

Cognitive Narrowing

A

Discourages creative thinking and generation of new strategies or action plans.