Personal Qualities For Job Roles

Question 1

Hotel receptionist needs to have and be ablve to do what?

Answer 1

A hotel receptionist needs to have:
• Good personal communication and customer service skills
• Good computer skills
• Good local knowledge to answer customer questions and provide advice and information
• Good knowledge of the business and how it is run
• Good organisational skills

A hotel receptionist needs to be able to:
• Do more than one thing at a time (multi-task)
• Deal with any problems that happen

Question 2

A chef needs to have and be able to do what?

Answer 2

A chef needs to have:
• wide range of good practical cookery skills
• Good knowledge of food
• Good knowledge of food safety and hygiene
• Good organisational skills

A chef needs to be able to:
• Present food creatively
• Use a variety of tools and equipment
• Multi-task

Question 3

A barista needs to have and be able to do what?

Answer 3

A barista needs to have:
• A good knowledge of coffee and other drinks
• A good knowledge of food safety and hygiene
• Good organisational skills

A barista needs to be able to:
• Present drinks creatively
• Use a variety of tools and equipment
• Multi-task

Question 4

A stockroom manager needs to have?

Answer 4

A stock room manager needs to have:
• Good computer skills
A good knowledge of food safety and hygiene
Good organisational skills