PERFORMANCE MANAGEMENT AND APPRAISAL Flashcards
The performance appraisal error in which the poor performers also gets average rating like well performers is classified as
central tendency error
The types of ‘appraisal interviews’ are
tell-and-listen,
tell-and-sell,
problem solving
A company’s HR team is responsible for
training of supervisors,
monitor the appraisal system affectivity,
training the employees
The steps involves in employer’s movement for performance management is
total quality,
appraisal issues,
strategic planning
When the ratings are collected from supervisors, customers and peers, considered as
360-degree feedback
The employee evaluation, performance evaluation, performance review and employee rating are all terms used to define
performance appraisal
The easiest performance appraisal interview is
satisfactory-promotable interview
The step in which the employer and employee discuss performance and plans for future is
feedback session
The appraisal methods which consists of approaches such as essay writing, field review method and critical incident are classified as
narrative method
The performance management includes
daily and weekly interactions
The tool used in performance appraisal measurement which distribute the ratings of performance along bell shaped curve is classified as
forced distribution
An advantage of ‘critical incident method’ is
ongoing basis evaluation
The actions that employees do not do or must do, in a job is classified as
performance
The appraising performance measurement error which results when whole job is rated on the basis of selected job criterion is classified as
halo effect
The advantage of ‘graphic rating scale method’ is that; it is
simple to use
