PER 004/005/008/014

Question 1

List 3 types of memory

Answer 1

Sensory, working, long-term

Question 2

Creating mind maps is what type of study skill?

Answer 2

Linking

Question 3

What should you do if you believe you’re being harassed?

Answer 3

Inform a trainer or line manager

Question 4

Hackers, worms, viruses, and trojan horses are all types of what?

Answer 4

Cyber risks

Question 5

Which of the following is a responsible way to use social media?

Answer 5

Respect the privacy … Page 9 of 19 PER 005

Question 6

Two types of communication are used in the LFB, one-way and two-way communication both types of communication require a degree of listening skills - True or False?

Answer 6

True

Question 7

3 of the following are barriers to communication:

Answer 7

• physical disability
• language difficulty
• use of jargon

Question 8

What is the most effective form of listening that genuinely gains a deeper understanding?

Answer 8

Empathic listening

Question 9

Structured instructions are relevant to Firefighters and other personnel is described as what type of communication?

Answer 9

Written

Question 10

Which of these projects or teams within youth intervention and engagement are used by LFB?

Answer 10

• education team
• fire cadets
• juvenile fire setter (JFIS)

Question 11

All safe guarding concerns should be raised within _____ hours for an immediate risk or _____ hours for all other concerns.

Answer 11

• 4
• 24